@TrueCorpFL

True, on camera

128 videos from the official True channel. Origin, crews, jobs, and the four companies.

Open the YouTube channel

Showing 9 of 128 videos

True Plumbers & AC: Comfort and Reliability for Your Home

The True Plumbers & AC brand film: licensed plumbing and air conditioning crews serving Central Florida homes with honest pricing and fast response.
Read the full post

Read the transcript ▼

There are 24 hours in a day, 365 days per year, and we're ready for all of them. As the most dependable plumber in Central Florida, trust us to be on time, to be professional, to handle the toughest jobs. And most importantly, trust that we take care of our own. True Plumbers, Central Florida's number one plumbing company. as Central Florida's number one restoration and remodeling company. as Central Florida's number one roofing company. As Central Florida's number one aluminum construction company, as Central Florida's number one AC company, as Central Florida's number one construction company. Call True Builders today. Call True Roofers today. Call True Aluminum today. Call True AC today. Call true today.
Need Help Fast? Call True Today. One Call Does It All

Plumbing or AC, big job or small: one call to True gets you a real Central Florida dispatcher and fast, honest help, day or night.
Read the full post

Read the transcript ▼

Thank you for calling True. How may I help you? >> Question we get asked all the time is, "I see [music] True everywhere, but what is it you guys do?" Well, I'm glad you asked. First of all, we're [music] plumbers. So, any plumbing issues at your house, call True, 24 hours a day, 7 days a week. We specialize in water restoration. Any water damage you've had from a storm, AC unit leaking, your plumbing leaking, call us. will clean you up and dry you out. So whether you have [music] to put things back after water or fire damage or just want to update your kitchen and bathroom, come visit our showroom. We can handle the [music] job start to finish. So if you need anything done to your house, [music] call Truth. Let us take care of your home so you can take care of your family.
Commercial Plumbing? We Do That Too

A quick look at True Plumbers on a commercial plumbing job. Businesses across Central Florida call the same crews homeowners trust.
Read the full post

Read the transcript ▼

Hi, I'm Chris with True [music] Plumbers. Today we're in Plant City. We're out here at Black Rock adding a mobile office space. We're installing the new plumbing out here for it. The goal today is to get [music] the water from the city meter to the building and then drainage from the building back to [music] the city drain. What he's doing is he's actually digging out for the sewer drain and he's digging it out at a 8th inch per foot and that allows the solids and the water to keep up with each other [music] so you don't have continuous stoppage issues in the future. We're going to cut a 24-in wide ditch so that way we can dig all this out for our certified plumber. This is our city sewer main. We're going to be tying onto this to run our drain pipe from our mobile office over here. We're all wrapped up here at Black Rock Asphalt. We got the water coming in, flowing great, leaving even better. I'm Chris, your True Plumber.
#1 Rated Plumbing & AC Company in Central Florida

Why homeowners across Lakeland, Plant City, Winter Haven, and Davenport rate True Plumbers & AC the #1 choice for plumbing and air conditioning.
Read the full post

Read the transcript ▼

True plumbers presents true plumbers and ac is your ac experiencing issues here at true plumbers in ac we offer ac repairs and new unit installation including ac lakes air duct cleaning energy efficient upgrades maintenance and tune-ups we believe working ac is a must-have in central florida we're here to help call us today we're on the way
Sheriff Grady Judd Uses Our Mug in His Morning Briefing

Polk County Sheriff Grady Judd shows up to his morning briefing with a True Plumbers mug. A fun Central Florida moment for the whole crew.
Read the full post

Read the transcript ▼

Hello everyone. It's time for morning brief and I hope you have your favorite cup of coffee and it smells good. So today I'm going to drink my favorite cup of coffee from True Plumbers's Cup. It says we get poop done coffee. Oh, we That's strong. All right. You ain't going to believe this. I didn't believe it, but it's the truth as can only be told in Malberry, Florida. Fred Gil is 54 and he lives there. He's backing out of his driveway at his house and backs into our victim's vehicle. where the victims get out. It's a man and a woman. And Fred goes back into his house, won't talk to him, won't exchange information. So, they notify the sheriff's office. Our nice deputies arrive. There's two deputies and they're working on the crash investigation and they call Fred outside. And you know what? Fred comes outside and all of a sudden, he drops his drawers and dumps a load. You know what I mean? Right there in front of God, deputies, and victims. That's right. He popped a squat in his front yard and fertilized. Our deputies stared in amazement. They said to theirelves, "Self, have you ever seen any poop like that before?" Then the rascal pulls up his pants, puts his coffee away, goes to the front of his truck, and exposes himself and begins to urinate. That's right. He did that. It was a pissaurus. >> What? >> And then the deputies put him in jail for indecent exposure, disorderly conduct, and gave him some traffic tickets, too. I told you, you can't make this stuff up in Malberry, Florida.
What Can True Do For You?

Plumbing, AC, water systems, and more: a quick tour of everything the True family of companies handles for Central Florida homes.
Read the full post
Meet Alex Proferes, AC Field Service Manager

Meet Alex Proferes, the AC field service manager who keeps True cooling crews sharp across Central Florida.
Read the full post

Read the transcript ▼

My name is Alex peris and I am the field service manager for True AC what I do is I oversee the day-to-day operation of the HVAC Division I manage material ordering scheduling pretty much the day-to-day get the guys out get the guys in from top to bottom it's a good brand they bring Integrity a lot of trust um it's a family atmosphere which is is nice to have the a part of something a little bit bigger and a little bit more special it's it's been a really really fresh breath of air and I'm just glad to be a part of something special true is the most trusted company for AC because we want to build relationships we want longevities we want to be your AC company for the next 20 years my name is Alex proferes I'm the field service manager for True AC and we are on the way [Music]
Meet Kent Norris, Service Technician

Meet Kent Norris, a True Plumbers service technician based in Plant City, FL.
Read the full post

Read the transcript ▼

[Music] my name is kent I'm a service technician at true plumbers [Music] I've been with true plumbers for a little over four years true plumbers is a very family-oriented company makes you feel like you're going to work with your brothers every day when I get to a job it brings me satisfaction knowing I'm there to help someone who couldn't handle it themselves our number one goal is to get the problem resolved for the customers as quickly as possible but efficient we want to leave a job knowing that the customer is completely satisfied plumbing isn't a glamorous job but it's something everybody needs we're here to be the best my name is kent I'm your true plumber [Music]
Meet Alex Cheek, Plumbing Technician

Meet Alex Cheek, a plumbing technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Hi, my name is Alex Cheek. I'm a lead plumbing technician for True Plumbers. Well, I was born and raised in Michigan. I have three kids, married. When I'm not plumbing, I am uh I'm golfing if I can or, you know, just spending time with the kids because this is, you know, this is the type of job that takes a lot of like personal time. Every single day is, you know, a different challenge. I get to solve issues that a lot of people that know, you don't know how to do. I get to always use my mind and and work on puzzles or have to figure out a a solution to not a common issue. So, I evaluate, diagnose, and help customers every day with plumbing issues. Working at True to Me is, you know, that self-gratification to help everyday people that run into these emergencies or plumbing issues that they don't have a lot of common knowledge in. And I'm Alex G and I'm your true plumber.
Meet Chris Goad

Meet Chris Goad, part of the True Plumbers & AC team serving Central Florida.
Read the full post

Read the transcript ▼

Hi, my name is Chris Go. I'm a plumbing technician here at True Plumbers. So, as a service plumber, we run into all different types of situations when it comes to your house and the plumbing. It [music] can vary from a stoppage to a slab leak to, you know, a kitchen sink faucet change out, various different things. [music] So, I was born in Oklahoma. I got three kids. I'm married, been married 20 years. I like to enjoy time with the family. I like to golf. I like to boat, fish. I've been working at TRU now for eight years plus. My career here at TRUR excites me because it's always changing and one day I'm a plumber and the next day I'm a MC guy. There's cross trainining and I think that's what excites me the most is uh all the opportunities for advancement.
Meet CJ Guinyard, Plumbing Technician

Meet CJ Guinyard, a plumbing technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Hi, my name is CJ. I'm a lead plumber at True Plumbers. I do service calls. Basically, [music] any type of floods, stoppages, anything that has to do with plumbing, I show up. I'm from Tampa, Florida, born and raised. [music] I have two kids. I've been married for 10 years. And on my off time, I like to game and [music] gamble. Working for True has benefited me because my skill improved a lot. I've been doing plumbing for three years and I think this the best company I've been with. I'm CJ, your true plumber.
Meet Randall Glass, Plumbing Technician

Meet Randall Glass, a plumbing technician at True Plumbers & AC serving homeowners across Central Florida with honest, reliable work.
Read the full post

Read the transcript ▼

All right, here we go. Where's the coffee? Stretch it out. Stretch out. All right. I'm Randall Glass. I'm a plumbing technician here at True Plumbers. I've been working for True for almost 11 years now. Been doing plumbing now for 23 years. I enjoy going out in the boat, going fishing, going to football games, just barbecues with my family. On a day-to-day basis, we normally come to a lot of leaks, stoppages. I like going into customers houses and when I get there, they have a problem when I leave, you know, it's fixed. Since I've been working for True, the benefits have paid off significantly financially. Getting more experience on a day-to-day basis. With plumbing, you always learn something new every day. No matter how much you know, you can always learn more.
Meet Erica Emmanuel, Division Manager

Meet Erica Emmanuel, division manager across True Builders and True Plumbers & AC.
Read the full post

Read the transcript ▼

And I want when people are driving past our building that they know that's a reliable company and I can count on them. My name is Erikica Emanuel and I am the division manager over True Builders, True Plumbers and True AC. So what I do here at True is really oversee our internal team. It's a lot of coordinating but the ultimate goal is making sure the customer is taken care of and jobs are getting completed. and not just completed but with quality. Working for True has benefited me a lot. It's it's helped me grow in so many ways. Uh it's helped me in my communication skills. You know, I work with people every day. Sometimes they're angry, sometimes they're happy, even internally. You know, you're working with a bunch of different people with different strengths and different weaknesses. But it has helped me be a better leader, a better person. And they keep the bar high here. They keep the standard high here. So, um, they're always pushing us on personal development and personal growth. For our customers, a lot of times we're walking into homes and they're in really bad situations, and we get to come in and rebuild, and normally they're super happy cuz it's such a hard situation, but we rebuild something beautiful. I think True is the most trusted company when it comes to building because of the relationships we build with the customer. In the building industry, you get a lot of contractors out there who treat you as a number, you know, and that's our goal to do the exact opposite.
Meet Redd Darley, Service Technician

Meet Redd Darley, a True Plumbers service technician handling HVAC repair in Plant City, FL.
Read the full post

Read the transcript ▼

[Music] my name is red darley and I'm a true ac technician I've been at ac tech for going on about five years now when as a ac tech I focus on anything heat ac ventilation related anything from a brand new build that you know a house that's never had air before to your you know common diagnosis of capacitors contactors anything electrical to full installs chains outs of units on on the daily basis whatever you need that's related to ac I got you covered and to show up when you know you're hot and as you get hot you're in tight quarters you get aggravated and to see the look on those people's faces when that cool air starts blowing out the vents it makes it makes you feel great makes you feel great from the office ladies to the guys that mow the mow the grass basically you know it's good morning you know how are you today it's a family environment they they want us to be that family environment if we have anything going on even in our personal lives you know they'll they want to help you with that as well it's it's not just a job it's it's a family that you work with I'm red darling and I'm your true ac technician
Meet Abel Valdes, AC Technician

Meet Abel Valdes, an air conditioning technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Foreign [Music] ERS and I'm an ac service technician at true plumbers in AC I got into a trade school for AC and I've been doing AC for the last six years ever since the most joyful thing about it is seeing the looks on people's faces when they finally get cool air getting into their house after spending hours in the heat so it does bring a lot of joyfulness and gratitude whenever I'm able to help somebody out they have very good structure they're very good to work with they do put a lot of faith in me and they do trust me so that gives me a good sense that I have to do the best that I can and I'll let them down as well I'm able and I'm your two ac service technician [Music]
Meet Chris Collier, AC Service Technician

Meet Chris Collier, an AC service technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Foreign [Music] my name is Chris I'm a service technician for True plumbers in AC so I was in the Navy for six years I worked on their chillers on the ship that I was on and now I'm using that certification and knowledge to work on residential ACS and Commercial units really the best part about what I do is really just helping people you know there's a gratification to it seeing that a homeowner is happy with what you've been doing you show up to work every day everyone's happy everyone there's no negativity it stems down from the top you know the the attitude how you should treat people it's not a facade it's it's true all of us really do enjoy our job we enjoy coming into your house and and helping you out you know that's that's what we're here for I'm Chris and I am your true ac service technician [Music]
Meet Justin Kraus, True Plumber

Meet Justin Kraus, a licensed plumber on the True Plumbers & AC team.
Read the full post

Read the transcript ▼

Foreign [Music] I'm Justin Krause I'm a plumber here at true plumbers I've been a plumber for over eight years I stay in plumbing now because it's actually a very good gig there's plenty of work and before I was a plumber for eight years I have been in carpentry and I've done telecommunications Line work and welding but I like Plumbing because every day is something different and it's always challenging an average job normally starts out with me showing up introducing myself and figuring out what the customer is actually requesting or wanting figuring out how the best way is to do it the most cost effective way what normally brings me joy is actually seeing a smile on the customer's face when I did complete the job in the correct way this is probably the best company I've ever seen Christian based strong back lots of will just to make the customers happy my name is Justin Krauss and I am your true plumber [Music]
Meet David Bargeron, True Plumber

Meet David Bargeron, a licensed plumber on the True Plumbers & AC team.
Read the full post

Read the transcript ▼

Foreign [Music] hi I'm David I'm a plumber at true plumbers I've been Plumbing for 30 years I got invested in plumbing because a man by the name of Ron diver taught me how to present yourself talk to people and be loyal to your customer the number one key to this business is to make sure your customers are always satisfied at all times no matter what it takes no matter what time of night no matter what time of day you're always loyal if you don't want someone out here that doesn't care about their customer the customers will know when we come to their door we're going to be clean we're going to wipe our feet we're going to look presentable this is a God-fearing company they're trustworthy they respect their customer I'm David I'm your plumber [Music] foreign
Meet Joshua Phillips, Plumbing Service Technician

Meet Joshua Phillips, a plumbing service technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Foreign [Music] Phillips I've been playing for over 15 years now I'm a third generation plumber I've done a lot of repairs and installs a lot of repipes and All Phases of Plumbing whatsoever a lot of water damage jobs restoration mitigation being able to go over and Beyond to make the customer satisfied going in places that other people are not willing to do and doing things that are not wanting to do my goal is to make them as satisfied as possible let them know that we're there to help I know it's a stressful situation for everybody and I just want to let them know that we're there to help and get the problem solved as quickly and easily as possible at a fair price with the best quality of work Trooper is the best because we have all the resources that we need to do the most efficient job out of anybody around us I have confidence when I say that and it starts from the top and works its way all the way down to the bottom to the very last employee to the owners my name is Joshua Phillips and I'm your true plumber [Music] foreign [Music]
Meet Matt Lundberg, Lead Service Technician

Meet Matt Lundberg, a lead service technician at True Plumbers & AC.
Read the full post

Read the transcript ▼

Foreign [Music] service technician at true plumbers in AC I've been doing AC for 21 years went to school graduated and been doing it ever since I was 18 years old there's all different kinds of scenarios that people go through that we're there for no matter what it calls for and we'll do whatever it takes to make sure they're satisfied and they're happy and when we leave they'll have a big smile on their face well working here at true plumbers it's it's a totally different environment kind of a family-based organization everybody's here for each other if anybody needs anything everybody's got everybody's back and when you leave in the morning you leave with a smile on your face when you come back you still got that smile on your face and the customers get that same smile when you leave their house we get the job done we do it right I'm Matt and I'm your true ac service technician [Music]
Meet Todd Clay, True Plumber

Meet Todd Clay, a plumber on the True Plumbers & AC team.
Read the full post

Read the transcript ▼

[Music] my name is todd I'm a plumber service technician I've been in the plumbing business for 37 years I've started out as a apprentice for two years uh went to school for four years became a journeyman after that I became a master plumber in two states things have been rocking ever since my day-to-day true plumbers look like changing out shower valves leak detection doing slab repairs jetting a home pretty much anything that any customer that would need what I get out of doing what I do is pure joy giving people peace of mind of not worrying anymore because we have showed up on the job and we're here to take care of it what sets true plumbers apart from other companies is the compassion they really have compassion and they care about their employees my name is todd and I'm your true plumber [Music]
Meet Adrian Orellanes, Warehouse Manager

Meet Adrian Orellanes, the warehouse manager who keeps True Plumbers trucks stocked and ready.
Read the full post

Read the transcript ▼

Foreign [Music] and I'm the warehouse managers at true plumbers I've been in the home service industry for over five years the thing I enjoy most is being able to help others when they're in need and seeing the smell in the face once everything is done so my day today starts by pulling material for the plumbers and once they're all ready to go if I don't have any paperwork I usually go to the road with them that way I can learn Plumbing as well the reason I like working for True plumber is because the family that they have built every morning we have guys standing around and we get to talk and it's it's more like a family rather than a job there's a lot of experience here at true plumbers I always enjoy working with different people that way I can you know pick their brains and learn from the best my goal when I'm at a customer's house is to be able to resolve everything they need and see the smile on their face once everything is done my name is Adrian and I'm your true plumbers [Music]
Emily, A True Plumbers Profile

Meet Emily and hear what it is like to be part of the True Plumbers team.
Read the full post

Read the transcript ▼

[Music] hi I'm Emily Sykes and I'm in the plumbing division at true plumbers [Music] since joining two plumbers I have been able to utilize my masters and business administration and it has it helped me in several aspects throughout the company here at true plumbers my number one priority is customer service when the calls come in and the customers have a plumbing issue arise within their home or their business we get them taken care of and the technician goes out and handles any type of plumbing situation that may arise from start to finish I love being a part of the team it's just a family atmosphere and everybody helpful and courteous and if you have a problem you can just go to one another and it's just a a really good team atmosphere my name is Emily and I'm your true plumber
John Kunze, 5-Star Team

Meet John Kunze, part of the 5-star True Plumbers & AC team.
Read the full post

Read the transcript ▼

Foreign [Music] for True Builders I was working for my stepdad and doing mechanics stuff like that some single kid no wife no no family no kids uh live and paycheck to paycheck you know looking for uh the next thrill yeah I was uh searching definitely for uh somewhere to fit in somewhere to something to be a part of and that's when I came to work here for a couple days and saw that this is something I want to be a part of but I came in started with uh the mitigation side of the company doing the dry outs I did that for a couple years in the beginning then from there moved on to the rebuild side so I got to do the dry out the cleanup and then got to see the putback side of it too and that's just as satisfying for the customer for the for us to see them watch their house come back together and even better than it was before then the fleet started growing the whole company started growing and I had some mechanic experience before working with my dad and it just it just kind of rolled over I think when I took over the fleet it was uh I want to say like 10 Vehicles it wasn't that many that included Mark and Issac's personal trucks until now we're at 49. so I got to see it double several times and that was really cool especially when it comes to you and says hey I see your trucks everywhere and I can think of myself yeah it's because they are everywhere there's a bunch of them that's uh that's one thing that's really cool about this company is uh they take the time to develop you um they they take the time to coach they have a lot of uh programs set up for coaching people coaching guys to become better leaders to become better fathers become better husbands it's it's it's cool to say think that this job will make you better outside of this job you know and uh it has it has I've I've gotten married since I've worked here had kids now that's one thing this company has done it's helped settle me um it's just much more laid back happy come to work happy to leave work happy go home happy it's just that's a good life to have and it's all the thanks to true God and true [Music]
Do Not Let Your Water Pressure Scare You

Low or scary water pressure? Call True Plumbers today and get it diagnosed the right way.
Read the full post
Team Building at Axe Caliber

The True Plumbers crew off the clock, team building at Axe Caliber.
Read the full post

Read the transcript ▼

Hey guys Joyce wood with ax Calibur and just want to thank Mark for coming from True plumbers team building event here promoting small business supporting us at a [Music] caliber hey I'm Mike Price I'm out here with my brother Mark having a great time out here encouraging the guys with TR uh just trying to bring a motivational word just took a couple of minutes to remind them about purpose identity and strength finding your purpose and finding uh your identity and I've learned that if you find your identity you'll find your purpose if you find your purpose you'll find your identity uh I took the day as a building group for people to get to know and have a big family and have fun and just have a great time and learn a lot of different things [Music] so the purpose of today was to get the guys together uh enjoy some team building fun get the guys who are fathers together celebrate them and throw some axes and uh I got to say I out threw some of them a little bit and some of them are going home as losers [Music]
Hurricane Ian Storm Relief

The True team pitching in on Hurricane Ian storm relief across Central Florida communities.
Read the full post

Read the transcript ▼

Hurricane Ian hurricane Ian hurricane Ian can hurricane Ian hurricane Ian [Music]
Neal Family Water Softener Testimonial

Ashley Neal moved back to Lakeland, the well water smelled bad, and her husband called True Plumbers for a water softener. She tells the story herself, including going to high school with Issac.
Read the full post

Read the transcript ▼

my name is Ashley Neil and I just moved back to Lakeland and we just used true plumbers to put in a water softener system at our new home whatever we got here the water smelled bad I mean you could tell that it was a septic system you could tell it was on a will my husband went out on his own to find a company to do this and he came out in the living room one day and said hey I just called somebody to put in a water softener and I said well could you call and he said true plumbers and I said why didn't you tell me you know I went to high school with Issac so I've known him for a little over 20 years now my first impression of the true plumbers team was that they are very concerned that we know what's going on at all times with the work that they're doing at our house they're very polite very professional my favorite thing about the troop honors team is that they always make me aware of everything that's going on we know that we may be having to replace some cast-iron drain lines in our house and they talked about the process from start to finish what would have to be done and made us feel very confident that they were the company that we would like to use I think the most important thing for other people to know about the true plumbers team is that they're very knowledgeable when you buy a new house it's kind of scary whenever something pops up that you don't know how to handle so it's very important for somebody to come in and tell me what needs to be done so that I feel confident you know that I'm gonna be in a home that safe I would definitely recommend your plumbers to my friends and family one of the really cool features that they have is right before a job gets done in your house they send out a text message with the plumbers profile so you know exactly who's coming to your house I'll definitely be leaving a five-star review for true plumbers I really appreciate how professional they were and how quick they always are to respond to any questions that I have
True AC: Hernandez Testimonial

Ruth Hernandez came home to an 88 degree house. True AC was out first thing the next morning, and she tells the whole story: "Would I recommend True? Yes, definitely."
Read the full post

Read the transcript ▼

would i recommend true hd yes definitely i would recommend true ac to plumbers to builders to roofing whatever they do [Music] [Applause] i came home and the in the house felt warm and i checked the thermostat and it was uh 78 in the house so then i waited till the next day by midday thursday the thermostat was saying it was 88 degrees in my house now and so that's when i reached out to true hd to come out and look at it for me they were there first thing friday morning looked at the unit and said you know it just was unrepairable i've known about true ac for quite some time now they've always sponsored my son's baseball team and stuff like that so i reached out to them instead of trying to reach out to a different company because i wanted an honest opinion my first impression of true ac was that they responded right away and asked me what the issue was and they were really knowledgeable about everything and very friendly would i recommend true ac yes definitely because i mean you're going to get honesty out of these people they're not going to give you a run around they treated me like family they're not going to just treat you like another customer they're going to treat you like family because they want you back in your home they want you to be comfortable and they get the job done
Testimonial: Champs Sports Bar and Grill of Lakeland

Cary Liptak, owner of Champs Sports Bar and Grill in Lakeland, describes choosing True Plumbers for his commercial plumbing work.
Read the full post
Perez Testimonial

True Plumbers clears a stoppage for a Lakeland homeowner two days before Thanksgiving, and the family shares how it went.
Read the full post
A Disaster Turns Into Peace of Mind

Chris in Plant City had every drain in the house backflow on Easter Sunday: tubs, sinks, toilets. He tells the story of the call that fixed it.
Read the full post

Read the transcript ▼

hi my name is Chris partner I live in Plant City Florida this past Easter Sunday I had a little bit of a catastrophe the family here all of our plumbing decided not to work and when I mean it decided that'll work it started back flowing through everything the tubs sinks all the toilets it's probably one of the scariest moments I've ever had not knowing what to do you know I had a plunger but I knew that wasn't gonna solve this problem so I jumped on the internet and the first place I saw all those true plumbers and I gave him a call I was in a panic I got there any strange service and the young lady I explained to her what my situation was and she could tell by the tone of my voice said it was pretty serious within 15 minutes I got a call back from OC he's one of the guys he's uh he's definitely my lifesaver he he came over within about a half hour and did all the proper searching you know find out what the problem was with what their where their back the plaza you know quad was and he sat me down and told me that we have a big problem he said that we basically lost our been in sewer line and that means that the using rsync to doing laundry taking showers to flushing toilets would not working this house anymore they cleared the line but the line had broke you know there was nothing that they could do until we got ahold of the insurance agent and that's what we did we actually had to wait till Monday they started popping the floor up and digging away and the crack was eventually longer and longer and longer and they actually went into the entire hallway to dig up we had about two three feet of dirt throughout the whole house all in the back list you know there's no place to put it our house is 37 square feet and it was a completely time and every time touched every tile throughout the entire house so to match those tiles you know after they dug them up you know it would have been wood was impossible to do they had every top so we wouldn't selected some new tile from their showroom they had a great selection really really good selection and my wife and I were in there and literally within a couple minutes we've picked one out that we just love and that's what we ended up getting the one that came in through this door was mr. Parker everything was pleased and everything was thank you and these guys treated my home of who's their home the true plumbers was there for us and they explained it step by step I had no idea what was gonna come but you know through their expertise they actually showed me literally every step that would happen all along the way my wife and I came down here to retire two years ago and you know our dream home that not being turned upside down and it's just a scary thought and you know panic everyday you just come in you see something different you know true builders are there in that in their calm cool collective voices telling us everything's gonna be fine and you know it's one thing to say that but it's another thing to do it and they did
Lowe Testimonial: A Holiday Disaster Made Right

Margaret Lowe had an emergency leak on Memorial Day weekend. True Plumbers found the leak (and hidden mold), and the True family took the bathroom from disaster to done.
Read the full post

Read the transcript ▼

[Music] they also found mold which meant the garden tub had to be taken out [Applause] my name is margaret lowe and i found true builders whenever on memorial day weekend we had an emergency leak in the bathroom so i went on the website to find out what plumbers who would be working 24 hours a day so i found true builders and they sent out true plumbers to find the leak so it was pretty hard to find they also found mold which meant the garden tub had to be taken out the vanities had to be taken out the walls had to be torn apart the shower had to be torn apart to discover exactly where all the mold was it was under the garden tub where the leak had started and then went up the wall and behind the vanity and aaron bradley he was the manager over the department for our rebuild and he came out and recommended you know that we needed to do this and took care of the problem and he worked very hard for us so now it's all remodeled we're very happy the guys were very respectable of our home they put down a paper flooring from the front door to the bathroom i would recommend tree builders true plumbing their mitigation department did a fantastic job and we thank them very much
Mulberry Repipe

A whole-home repipe in Mulberry: why repipes are the number one fix for leaks, attic routing, red and white color-coded lines, and shutoffs at every fixture.
Read the full post

Read the transcript ▼

most important reason for re-pipes is it's the number one way to fix the leaks most efficient way running pipes through the attic getting them to the source a lot quicker also we're able to identify the hot and cold pipes by red and white pipes makes a lot easier if you ever need to make a repair we're going to be adding in shut offs under every single fixture shutoffs to keep water off in that fixture if ever not needed you
Sewer Line Replacement

A True Plumbers crew replacing a failed sewer line on a real Central Florida job.
Read the full post
Commercial Drain Cleaning With Water Jetter Technology

Grease and food down the drain is a recipe for disaster for a restaurant. How True Plumbers jets commercial lines clean before they shut a business down.
Read the full post

Read the transcript ▼

there's nothing worse than how to close down your restaurant or leave your home because your plumbing isn't working dumpin food and grease down your drains it's a recipe for disaster if you have an emergency of course we'll be there fast to fix the problem but why wait at your plumbers we value your business so give us a call today we're on the way true plumbers we're on the way rated Central Florida's number one plumbing service
Replacing Your Water Heater

Why sediment buildup kills water heaters (a brick on a stove, as the crew puts it) and what a modern 40 gallon replacement looks like on a real job.
Read the full post

Read the transcript ▼

[Music] so you have in trouble with your water heater here's a few things that may be happening the sediment builds up over time in the bottom of the tank and without it being flushed at least once a year it can cause further damage and less efficiency let's talk about getting a new water heater and why that's important because that sediment that's build up over time is essentially like putting a brick on a stove then putting a pot on top of the brick and expecting it to boil so what we have here is a gas 40 gallon commercial grade water heater since 2015 we've upgraded all our code efficiencies so this one's fully ready to go has all your computer systems and software setup on it hot water on its way so why use to plumbers for your water heater our guys are certified trained and reliable give us a call today we're on the way [Music]
Entire House Flooded by a Toilet

A toilet supply line burst at 12:30 at night and flooded the whole house. True responded within the hour; this is the job, from extraction to day three drying.
Read the full post

Read the transcript ▼

now this is full water probably goes throughout so you know this literally happened about an hour hour and a half ago response time we're already here you're supposed to get to work [Music] [Music] [Applause] [Music] okay so here we are at the brown residence two nights ago I want to talk in the morning they had a pretty much count of stroke water damage due to water supply line in the toilet affected the whole house they came home around 12:30 notice water coming out of the garage treat others responded within an hour and did water extraction today we're at day three the house is almost dry but we're still in the middle of the process a lot of equipment is in the house a lot of furnitures been moved around and the floorings been removed so we still have some work to do take you for a walk inside to show you where we are [Music] so here's where the homeowner found the water coming out of his house from the garage the garage here when it down the drive went into the street this was ground zero was to the left yet all guitars and equipment on [Music] whole bunch of equipment in here we probably have about 35 fins inside the house right now in about four or five dehumidifiers trying it out once the equipment's done each job will remove the equipment usually on day three or four depending on the severity once the equipment gets removed we'll clean up the property try to get it into a workable condition but then the repo process will begin [Music]
Brad Sees the True Plumbers Jetter in Action

A customer watches the hydro jetter clear his line in real time on a True Plumbers job.
Read the full post
Finished Home Remodel Tour With Project Manager Mike

Walk through a completed True Builders home remodel with Mike, one of our project managers, and see the finished craftsmanship room by room.
Read the full post
Water Damage to Full Remodel: A Customer Story

A Central Florida homeowner found water in the dining room from a kitchen pipe break. He tells how True Builders dried the home, walked his family through the showroom, and rebuilt the whole bottom floor: tile, cabinets, electrical, and plumbing.
Read the full post

Read the transcript ▼

we found the water in the dining room area um the break was actually in the kitchen but the water was running to that area so I'd seen some signs and billboards of uh True Builders I reached out to them the one of the workers had explained to me that um they would put in some fans to dry everything out tear everything out that needed to be teared out so there wouldn't be no mold harmful um bacterias in the air and then they would get somebody out here to give me an adjustment of what needed to be done and um and assured me that you know it would be a smooth transition and we will be able to stay here while the process was going on and um to get us back on track and getting back to our normal life once um everything was decided that we were going to go with true we drove over to their Plant City site um where they had a show room we were able to meet with some designers and they went over all the different options and uh upgrades or standard stuff that you would like to put in your home and then we put it we put it together and started the project everything pretty much was a gut um went back and floated the bad spots in the ceilings painted put all new tile down in the basically the whole bottom part of the house put new cabinets in new electrical moved everything new Plumbing in the flooor that busted um it was just a big project and and they were able to tackle it uh the guys that came over were extremely nice um I felt very comfortable with them here my kids and my wife felt very comfortable with them here I would definitely recommend them um for any projects they have it was smooth easy um there wasn't a lot of uh effort into my part there was a good design team a good rebuild team I would just recommend them to any future projects anybody [Music] has
Lisa Kendrick: Complete First Floor Remodel Testimonial

After a second leak ruined her wood floors, Lisa Kendrick had True Builders take down walls and rebuild her first floor: kitchen, dining room, tile, and the countertops she loves.
Read the full post

Read the transcript ▼

when we bought this house my whole vision was this 2017 we had a pipe burst in the wall upstairs it flooded all upstairs brought the ceiling down in over here in the laundry room flooded downstairs it was terrible called tree builders they had somebody come out fix it they repaired it i had wood they replaced the wood so then this leak happened march of last year so of course my first thought is i'm calling tree builders it was terrible the wood it was just all bowed up i said that's it i'm not doing wood anymore going back with tile and that's when i said you know what now it's time we've been here for seven years it's time for me to have the kitchen dining room i'm at the house like i want it used to when you would open the door there was a little hallway they converted this bedroom knocked all these walls down i'm actually sitting where a bedroom used to be and made this our dining room now i open my front door and i can see my dining room i can see my living room i can see my kitchen i can see all my beautiful countertops i love my countertops i'm just amazed with my countertops and my floor i will tell you that my neighbor came over and when he opened the front door and walked in he started crying he said lisa it's beautiful they work with you to make it the way you want it and this was my dream and that's the way i wanted it they pulled it off they are so uh meticulous they pay attention to the little details i mean the smallest thing and they're on it you don't have to you don't call them and say um i found this is there any way we can fix it they don't blow you off they're like okay we'll get right on it i can't tell you enough how much i love true builders i can't i'll never use anybody but true builders ever
True Builders: The Authority in Storm Damage Repair and Restoration

Issac Turpin on True Builders storm response: crews available 24 hours a day, 7 days a week for roof tarping, wet material removal, contents cleaning, dry-out, and rebuild, start to finish.
Read the full post

Read the transcript ▼

Isak here with true builders specializing in storm damage and cleanup if you've had any damages from a storm no matter what day or time it is 24 hours a day seven days a week we're available we'll get crews here whether it's tarping up your roof and securing it so no more damages can happen getting all the wet and damaged materials out of your house contents cleaning dry out services water removal we do it all start to finish give us a call today we're on the way
Ranney House Fire Restoration in Lakeland

The Ranney family lost their Lakeland home to a fire. They tell the story of finding True Builders, sitting down with Issac, and walking back into a home that was better than before.
Read the full post

Read the transcript ▼

[Music] and all of a sudden I woke up i sat up smelling and I'm like wow I do smell smoke and I could see like amber in the door and I open the door very little cuz I knew better to open it wide so I opened the door and there was a fire while rushing out of the house my two boys they were trying to put it out with the hose but it it just was exploding in the air from I guess gas and paint that we had I was just numb I just couldn't I said it's just really happening my dream in like you know my home everything that we live for it is all my memories were gone everything was exploding what are we gonna do you know we're not young I just did all these emotions will go until me we had called several different contractors they were just over price we didn't know where to turn so we had gone to my daughter's we were still looking and my dad was looking on the on the Internet so then my daughter says mom I don't know if you want to give this this company are called it's called two builders and she says and they um they do for fire water damage and all this maybe just give them a call to see you know I called them and I spoke to this nice man his name is Aaron and he says I'll meet you there I said really today he says yes I'll meet you there we talked and we talked and he says we can rebuild your house for this amount of money and I'm like no way we had to go through the office in me Isaac the owner and we all sit around the table and he says I will do this and it won't cost me a dime I I just couldn't believe it I was like whoa you know doing exactly the way it was will have some upgrades they didn't have before and I was I was really blessed we were blessed to find two builders I got to go in the office and I get to pick everything that I wanted you know from different one not just one thing they had me there might be like seven pieces of flow or seven types of countertops so it was like and I mean they made it so easy and they had colors for me to choose from it was like wow that was exciting for me because I just couldn't believe that I was going to get this because I'm not from all the other contractors so I walked in the door and I just started crying because it was so beautiful two-minute the kitchen was like the colors I wanted everything it was better than before I'm in the flooring I got I got all the stains still count I know I'm refrigerate everything I wanted the cabinets were upgraded it was just so so beautiful and in warm it was a one feeling nothing they made it more they made it like home again and then Isaac came he had I think I'd like five albums of pitches memories that they had cleaning them and put them in or kind of like an order they took their time to Bennett had to take a lot of time it took their time to put each one in the folder just everything was brand new I have a brand new home down a brand new home for the rest of my life and two builders made it happen [Music] you [Music]
A Home Restored After Fire: Kelsey and Teri Tell the Story

Kelsey and Teri smelled smoke and found their garage in flames. They walk through the rebuilt home and describe the quality of the work and the care of the True Builders crew.
Read the full post

Read the transcript ▼

my name is Kelsey Burchette and this is my wife Teri we were all in the living room watching TV kind of getting ready to call it a night to head for bed Terry started smelling smoke we got up to see what was going on and we found the whole garage in blazes [Music] [Music] no I thought that it would probably have to be completely torn down and completely rebuilt but tree builders has proven themself the amazing and the work that they can do it's really gorgeous the way it all ties together it all has kind of a central theme we we really like that and as you're going through the rooms it all just seems to really tied together I like the openness of the kitchen now I love the choices and the countertops and the lighting fixtures and all the tile throughout it all blends and it's all light and airy it's not dark or it feels like there's new life we couldn't afford with a better group of people there's just I don't think there's any company out there that could match the quality of the work and the quality of the care that we receive through builders I think after a disaster like this you find yourself kind of falling and not really knowing you know you're reaching out trying to find something that you can grab on to and we were lucky enough to have found true lovers true builders that they were able to help us through this process and got us into a great position right now everything right down to the smallest detail has really been has been met and and it looks just so great because of it we know they're dedicated to the jobs they're doing and I'd tell anybody that true plumbers true builders as late ago 100% agree every little detail that we asked for in the home that you remodeled was done and then even extras in this home you've gone above and beyond to make it more beautiful than it was when we lived there and I will continue to tell people to use tree builders like I have been over the last year [Music]
Anne Dumond: Complete Water Damage Restoration Testimonial

A slow kitchen drain turned out to be a collapsed pipe, then a toilet flood hit the whole house. Anne Dumond explains how True Builders handled demo, rebuild, and her insurance company.
Read the full post

Read the transcript ▼

i just think if i didn't choose true builders i would have to find all of the individual companies and deal with the insurance company and i probably would have lost my mind i needed true builder services when my kitchen drain was very slow and they came in and it was caused by a collapsed pipe and after they chopped up all the floor through my laundry room and my bathrooms i thought the worst was over and i had a flood in my whole house for my toilet breaking true builders then came in and demoed my entire kitchen they replaced all the pipes that were in the floor they came in and quickly replaced my kitchen my bathroom and my master bath i heard about tree builders from driving by their office every day on i-4 they have a huge um new office my experience with tree builders was awesome they came in and they met my family they met and played with my dogs the guys at tree builders every one of them were terrific they were very conscientious they were professional they were always keeping in contact with me when they would be arriving at the house they just worked really hard and tried to stay out of my way and were very accommodating from the beginning aaron would tell me that even though this was a disaster that it was an opportunity and it would definitely look good at the end at that time i couldn't see it i had no kitchen i had barely any bathroom i am very pleased and i love the way that my kitchen looks now in my bathrooms and now i know what they were telling me all this time i'm very grateful for true builders emily and erica at the office took care of everything for me they dealt with um all of the aspects of sending them pictures giving them the estimates i just think if i didn't choose true builders i would have to find all of the individual companies and deal with the insurance company and i probably would have lost my mind i would definitely recommend true builder i have already recommended true builders to a lot of my friends and family it was just a really nice experience that i didn't have to go and pick out or find other companies like a plumber a builder deal with the insurance company tree builders was the one that handled everything
Bradney Family: Tornado Reconstruction Testimonial

In October 2019 a tornado ripped the roof off the Bradney residence. True Builders arrived immediately to help with recovery, and the family shares how the reconstruction went.
Read the full post
Clark Family Kitchen: From Dishwasher Leak to Full Remodel

A dead dishwasher had been leaking under the floor. The Clarks called True Builders after a neighbor referral, mitigated the water damage, and grew the repair into a full kitchen and flooring remodel.
Read the full post

Read the transcript ▼

i remember early on mike telling me you know trust the process you know we'll get you there before you know it you're gonna have a great house back in july our dishwasher died and uh so when we brought in the repair guy he basically told us he couldn't fix it because it had a hole in the bottom and was leaking all over the place so that's when we contacted drew builder and had them come out and mitigate the water damage well by then there was enough water damage that we decided we needed to do cabinet repairs and so we took the next step of we're going to repair cabinets and then basically added to it as we went because it became cabinets then became the whole kitchen then it became flooring and i mean it just kind of kept growing from there as far as the list of things that we did our neighbors next door had their kitchen redone by true builders um within the previous year and so when we had been talking to them about having to redo our kitchen they had mentioned shoe builders and they had a great experience so we went ahead and called your builders i remember early on mike telling me you know trust the process you know we'll get you there before you know it you're gonna have a great house there are a lot of things i like about the completed project um i love my island um i love my floors the floors are amazing and i like them a lot but i absolutely love my kitchen i think they did great i mean i i kind of you know feel like it was you know definitely meet or exceed expectations yeah i would definitely recommend them um you know part for me i would say is just that just the the friendliness um the the feel of you know family in a sense because you know they they they treat the house like it's their house you know and they really want to to make sure it ends up being what we wanted and did whatever they could to make that happen so yeah i would definitely recommend them you
Geer Kitchen Remodel: A Total Transformation

The Geers wanted walls out and the space opened up. Josh brought design options, the crew added a dry bar for extra storage, and the finished kitchen ties the whole floor together.
Read the full post

Read the transcript ▼

well we wanted to do a kitchen remodel I was started looking around in the springtime and we came across the crew builders and the staff and we went ahead and went forward this was a pretty major remodel where we took the walls out and there's actually balsam Closet in here and they've really open it up this space our project entailed taking out the wall and the existing kitchen that was here and all we wanted to open I like the feeling one of the nice things that they did was their design was they added and Drybar behind me and that gave us some extra storage because we did sneak out a lot of cabinet space in the first from the original kitchen but as you can see they've done the floors tied together and it's really turned out nice and really huge a lot of space well the process started with Josh coming out as and helping us get a design he brought us a couple different designs in which we chose and then was turned over to the true builder and through with Dean and Aaron and the whole staff who really came in here and brought us step by step we were able to pick out cabinets and do the granite and a lot of those accessories right at their location and it just made it really easy for the whole process I think that they're really easy to work with it really easy to get a hold of they make sure they touch base and follow up throughout the process and any time we had questions or needed them to come back out to explain something or we had changes that we kind of wanted to discuss they were very open and very helpful with that I would highly recommend true builders for any sort of remodeling or restoration projects again [Music] you [Music]
Horner Kitchen Remodel and Whole Home Flooring

Lori and Bob Horner remodeled the kitchen of their 23 year old house and floored the whole home with True Builders, all from drawings, all under one contractor.
Read the full post

Read the transcript ▼

we are the horners i am lori this is my husband bob and we use true builders to do the kitchen in our house and the flooring in our entire house actually they were a referral from a friend of our daughters when when josh came out we had things in common between his children and my grandchildren and we were we kind of connected that way we didn't have to go to two different places or contract out like the floors and the kitchen so we knew it was all inclusive and we could get it done first impressions to builders team was absolutely professional friendly accommodating helpful i can't say enough about how great they were what i liked the best was i had no problem talking to the guys and say hey give me give me a little hand here just kind of like family like dealing with the with the kids and saying hey come on we're all in this together the communication was awesome this is a 23 year old house now and our room looks like the brand new kitchen open rooms with our high ceilings while it hasn't added any square footage it's added square footage to our lifestyle all the extra cabinets that i have now because of the window decker the window make being made into cabinets and just all the other cabinets because we we did all this from drawings i have recommended them we have to our to our neighbors our we've had our neighbors over um they all want the name we've given who did this yeah we've given referrals yes if we have another project we will always we'll call true builders first well we won't call anybody else actually you
Whole Kitchen Remodel: Moving the Kitchen Entirely

They hated the kitchen so much it almost stopped the home purchase. True Builders moved the kitchen into the old living room and added an outdoor kitchen, and the owners tell the story.
Read the full post

Read the transcript ▼

the quality of work with true builders is phenomenal [Music] what caused us to need true builder services was when we bought this house i absolutely hated the kitchen it almost kept us from buying we lived with it for three and a half years and decided enough is enough we had five different contractors give us estimates and we narrowed it down to two builders and another one in the end true builders was the better deal we had a massive renovation done we originally just wanted to redo the kitchen we ended up moving the kitchen where the kitchen is now used to be a living room then we also had tree builders put in a little outdoor kitchen with a sink and a refrigerator and everything out there for we heard about tree builders because we um we just did a google search home renovations near me we started out contractors near me and a lot of the contractors we called wouldn't touch it because there's so much new construction so then we started switching for home renovations home remodeling and that's how we found tree builders i would definitely recommend true builders josh darling did a really great job of coming up you know with what we were envisioning chris goad the plumber he's incredible he does he does great work dean and the cabinet guys kyle and cody they're they do excellent work the quality of work with true builders is phenomenal
Macca Kitchen Remodel Testimonial

A modern kitchen update with a matching laundry room: the ice maker, the wine cooler, and the cabinet-side detail that made the whole space feel upgraded.
Read the full post

Read the transcript ▼

i was very impressed with how from the very top to the very bottom they took great effort in making this process so great i needed tree builders to come in to redo my kitchen and update everything to make it more modern to make my laundry room match as it's adjacent to my kitchen so i needed everything to have a little bit of a face lift i heard about tree builders through my husband and it was a no-brainer to use true builders through the process my experience with true builders was great everyone from a to z took great effort making it seamless and everybody was so polite and making this such a nice project to be a part of and the outcome was just amazing my favorite part about this completed project would be the ice maker which is amazing i have the wine cooler which is beautiful when the light is on i have the colors of the kitchen make it so modern now my laundry room matches which is amazing and then the detail that the true builders put on the side of the cabinets makes it just such an upgraded look i would absolutely recommend true builders to anyone that i know to get anything done with their house it was such a wonderful experience and i can't wait for them to in the future redo other parts of my house my bathrooms and stuff you
Judy Holden: A 1950s Bathroom Rebuilt for Today

Judy Holden had her original 1950s bathroom taken down to the studs: tub out, walk-in shower in. She liked the crew so much she had the windows replaced next.
Read the full post

Read the transcript ▼

oh i was a secretary and bookkeeper at mulberry first assembly for 25 years and under pastor dan and so we would i knew them i watched isaac grew up it was the original bathroom in 1950s so it was time and i also i needed that tub taken out and a walk-in shower put in first step was the they came out and looked it over with the job i went into the office and i met josh oh he's a great guy he knew what he was doing he knew he knew his products and and he had some good ideas and i told him what i liked the colors i liked and so he brought some stuff out of the showroom and brought it out and it was perfect we went down to the frame i mean to the studs we wiped out walls we ripped out ceiling everything was down to the studs what i liked about it truthfully was the fact that i didn't have to try to subcontract anything i wasn't over it i just turned it over to true builders under their umbrella they took care of everything i don't think you could have sent any better people than what i had on that bathroom they all worked very well they were very pleasant and from from sales from start to finish you know it was very pleasing so [Music] with more than i could have ever hoped for really because it looks like a 21st century bathroom i don't like it i love it it's just beautiful oh my shower's wonderful i turn it on and just get in it and every morning and night usually because it's uh it's so relaxing on the muscles i called and i got the windows got all new windows put in my house as well would i recommend true builders of course i've had a pleasant experience and i felt like i got a good deal and and they were out to do the best job they could do and i recommend them because i trust them you know and i think anybody can trust them
Cynthia Godby Bathroom Remodel in Plant City

Cynthia, owner of Universal Auto Sales in Plant City, had True Builders convert her shower into the bathtub she needed, and shows off the finished project.
Read the full post
Adrian Gets a New Bathroom, and Help With the Claim

What looked like a simple leak became a major insurance claim. True Builders helped with the insurer and the mortgage company, then rebuilt the Tampa bathroom: shower, cabinets, floors, and paint.
Read the full post

Read the transcript ▼

um Adrienne Holliday from Tampa Florida we initially called to plumbers because we thought we had what we thought was a simple leak and once the guys came out to take a look at the leak it turned out to be a major insurance claim so right from the very beginning we just had water damage everywhere and so as a result we they assisted us with the process from calling the insurance company all the way down to lining things up the process was relatively simple everyone that we had an opportunity to work with from the p.m. all the way down to the guys that did the work were courteous very professional um timely they did the things that they said they were going to do and it was just a joy to work with everybody on the team um one of the things that I really really liked about working with the company was just I guess ease abuse they did a lot of the little things that I didn't know about and just um took a lot of the stress off or the hassle off my plate like dealing with my insurance company or or dealing with our financial institution for a mortgage so that was great what I liked the most about our bathroom is just um I guess the the quality of work so you see horror stories all the time about people paying for something and not getting what they paid for so I think we got that and a whole lot more and we initially were just gonna get the the shower replace but then I got to talking to Erin and we were saying you know what is that you're gonna be fixing the shower you know why not just take this opportunity and let's do the whole thing because how often do you get to remodel a bathroom so we just decided to go ahead and do everything at once so in addition to getting the shower done which was the initial plan we got the cabinet's replaced we got the floors redone and change the color in the bathroom I am a true believer and you and you get what you pay for you're not the most expensive you're not the cheapest but if you want a quality end product then I would definitely recommend you we have some other stuff in the bathroom that we'd like to get done a little later in the year and we will definitely be calling true polish back to kind of complete the rest of the changes that we want to have done so I would definitely recommend you and we will definitely be using you again in the future [Music]
Collins Kitchen Remodel After AC Line Water Damage

A clogged AC line soaked the Collins home and the inspection found mold. True Builders turned the cleanup into a full kitchen update.
Read the full post
Kitchen Remodel After Water Damage, With the Cabinet Crew

Leo from the True Builders cabinet division walks a real job: a leak under the cabinets meant a whole new kitchen, including a custom frame above the refrigerator.
Read the full post

Read the transcript ▼

what's going on guys this is Leo the leader of the cabinet division uh we're working over here on amstrong this customer had a leak under the cabinet so we are replacing the whole kitchen we're getting some new stuff come on and check it out [Music] [Music] so I'm building this frame above the refrigerator for the cabinet so it extends it out and easy access for the customer [Music] [Music] w [Music]
Storm Damage Turned Into a Full Roof Replacement

Rain flooded the Martin residence. Josh Darland coordinated the mitigation, wet drywall and insulation came out, and the storm assessment led to a full tile roof replacement.
Read the full post

Read the transcript ▼

I'm Josh Darlin with True. We're here at the Martin residence and [music] one of my favorite things about this project was that they are dear friends of ours. So when he called and he said, "I got a flood coming in from [music] the rain. I came out and did an assessment of the house. We got our mitigation team out here right away and we were [music] able to get equipment in there, cut out the wet drywall, cut out the wet insulation and get the master bathroom [music] and the closet area dried out so that there wasn't any mold or further damage. We were [music] able to do a better assessment after the storm and find out that the tile roof had been damaged [music] from the storm. A lot of those damages led to that roof completely needing to be replaced. In this case, [music and singing] it was the area right above their master closet and then the area on the back side of the roof that also affected [music] the damaging the ceiling in the kitchen and the dining room area. The interior damage is completely repaired and as you [music] can see, it's beautiful. This roof will last for years [singing] and even decades. >> [music]
Bathroom Remodel: A Dated Space Becomes a Modern Retreat

A complete True Builders bathroom remodel on camera, from outdated to done, with the craftsmanship details our crews are known for.
Read the full post
Mobile Home Complete Remodel in Lakeland, Days 1 and 2

Issac walks the start of a full renovation of a 1981 mobile home in a Lakeland park: both bathrooms, floors, paint, a brand new kitchen, new subfloor, and more.
Read the full post

Read the transcript ▼

Isaac here was true builders got a phone call from a customer that said they bought a 1981 mobile home in a park here in Lakeland Florida they were moving down from Michigan and they want to do a fully renovated brand-new living space I'm talking about taking out each bathroom master bathroom guest bathroom doing the floors complete painting evident ramp brand new kitchen riding on a aluminum full cage type of porch for them on the back or paint on the outside and we're even relocating the air conditioning unit and putting in new ducts and fans new subfloor it's gonna be a project to remember these people are gonna have a brand new house the reason you should use true builders that's because not only are we one of the biggest companies here in Polk County we specialize in remodeling we have a fantastic show room where you can come make your selections where you feel comfortable and picking everything out and our team our team is amazing from our project managers all the way down to the installers with quality and care that you can trust in depend on day two here already started doing some of the demolition tore out the walls tore the bathtub out and the shower surround as we were tearing things out we noticed that this is still particle board subfloor and a lot of it was water damaged and it's no good we're gonna change it back to plywood like the rest of the home is I want you to see the finished product of this so follow us every day we're going to do updates subscribe to the link below come check out our page
Simmons Family Kitchen Remodel in Dover

New cabinetry, countertops, and flooring for the Simmons family home in Dover, FL, installed by the True Builders crew.
Read the full post
Condo Remodel and Renovation in Lakeland

A Lakeland condo refresh: new hardwood floors throughout, paint, new closets, and a remodeled bathroom.
Read the full post
Lake House Transformation

A True Builders lake house renovation, before and after, on camera.
Read the full post
Built for Claims: One Call, Start to Finish

Josh explains what makes True Builders built for insurance claims: response within 60 minutes across Central Florida, certified technicians, in-house adjusters and estimators, and one crew from mitigation to rebuild.
Read the full post

Read the transcript ▼

I'm Josh with True Builders, an emergency services contractor serving all of Central Florida. Because we're located between Orlando and Tampa, we can be to any location within 60 minutes. We handle fire damage, water removal, and dryouts, [music] mold remediation, leak detection, and plumbing repairs. We're also a fullervice remodel contractor. [music] One call, start to finish, we do it all. Early [music] and accurate response times reduce severity and loss cost. We have certified technicians, in-house adjusters, and estimators, [music] so our estimates are clean, complete, and carrier friendly. From mitigation [music] to rebuild, we can do it all. We've got a beautiful showroom right here in Central [music] Florida to allow our clients to pick out all the selections from their countertops to their flooring to their wall colors all the [music] way to their sinks and faucet fixtures. We want to be able to do it all to be able to get their home back to pre-loss conditions. If you want a vendor that's fast, accurate, and easy to work with, True Builders is built for claims. >> [music]
Fire Damage Restoration in Central Florida

The fire is out, now what? True Builders 24 hour response teams board up, pack out belongings, and handle demolition and repairs while working directly with your insurer.
Read the full post

Read the transcript ▼

so the fire has been put out fire department's gone insurance company said they'll have an adjuster out as soon as possible but now what you need to call it shoe builders we have 24-hour response teams on call and ready to help you whether it's boarding up for security or packing up your belongings to doing the complete demolition and repairs true builders is here and works directly with your insurance company throughout the entire process so whenever you've had a fire call shoe builders because we can fix this
Inside the True Builders Mitigation Department

Why fast water mitigation matters, and how the True Builders team walks homeowners through the first steps of an insurance claim on the worst day.
Read the full post

Read the transcript ▼

[Music] from leaking faucets to burst pipes and flooding water damage is one of the most common and potentially destructive problems you can face as a homeowner if not taken care of immediately excess water in your home can promote electrical hazards caused extensive damage to your home structure and furnishings it can even lead to the growth of hazardous mold but when the worst happens true builders is there with a solution when I arrived at the home and the customers devastated what I do is I walk them through the proper steps in order to file the insurance claim and by the time I leave the house they realize that it's kind of a weight lifted off their shoulders I've had multiple occasions where customer has on the verge of tears and they really don't know what to do and this is where we can come in and reassure them that we've done this many times and everything will be ok here true builders we take the time to get to know the customer a little bit just let them know that we're actually working for them and not working for anyone but them our expert mitigation team can begin the process of reducing or even prevent the amount of water damage that happens after a flood roof leak or any number of water related issues we're at your side providing expert guidance on what to do and the experience to fix the problem fast thank you for choosing true builders we're on the way you
Meet Redd Darley, Mitigation Field Manager

Redd Darley manages mitigation in the field for True Builders: water, fire and smoke, and mold, handled properly, documented for insurance, and put back together.
Read the full post

Read the transcript ▼

[Music] I'm Red Darly and I'm the field manager for mitigation for True Builders. Anytime that you have a loss, whether it be water, whether it be fire and smoke, microbial growth, which is mold, I come in, I make sure that one, the situation is handled properly, it's cleaned, it's dried, the insurance knows what's going on, documentation, no matter what it is, we want to make sure that the homeowner is safe and we're doing things correctly. Well, I'm originally from Florida. I've moved around quite a bit. I'm a DJ in my spare time. Making some bad decisions and life led me to uh some pretty dark past and I was able to uh overcome that. So now every day when I come to work, I realize that it it's a blessing to have a good job and to work for a good company. Working for True is is awesome uh because they really are a great company. We stand 100% behind our work and we know we're going to give you the best quality products. We're going to get you put back together and we're going to make it so it's like none of these bad things that happen ever happen. We're with you. [Music]
Meet Charles Stanley, Lead Mitigation Technician

Charles Stanley leads mitigation calls for True Builders: find the source, dry everything out, label the rooms, and photograph it all for the insurance file.
Read the full post

Read the transcript ▼

[Music] Hi, I'm Charles. I'm the lead technician for mitigation for True Builders. My position mainly consists of uh if we get a water call, mold remediation, any of that kind of stuff. Basically, what the start of the whole project would be is to go identify where the source is, getting everything dried out, get all the rooms labeled, take photographs for insurance purposes. True is the uh most trusted company for dealing with homes. Basically in our core values, thankful, reliable, united, and excellence is what we strive for. The best thing about working for True, I would have to say it's the unity between all the individuals. We're all like a brotherhood here. When they say the grass is always greener on the other side, it doesn't get any greener than this.
Meet Ollie Dellafera, Lead Cabinet Installer

Ollie installs cabinets, vanities, and walk-in pantries for True Builders. Originally from London, he says it best: a kitchen makes a home.
Read the full post

Read the transcript ▼

I need to loosen up a little, don't I? >> Is it recording? All right, let's start again. And I get so nervous. I'm Ollie and I'm the lead cabinet installer for True Builders. Here at True, I install cabinets, vanities, walk-in pantries, or any other project the customer wants. So, I'm originally from London, England, and I've been here in the States for 8 years. In my spare time, I like to travel. uh go to the beach and spend time with my family. Coming to work every day, it's you're not just an employee, it's a family. With working for truth, it's a blessing. One of my favorite parts of the job installing cabinets is it's a blank canvas. And it just makes my day when the customers looks back and they see their new kitchen because for me, a kitchen makes a home. [Music]
Meet Katlin Rubio, Selections Coordinator

Katlin helps True Builders customers pick the tile, cabinets, and finishes that replace what a loss took away, the last and happiest step of the process.
Read the full post

Read the transcript ▼

Thank you for calling True Corp. This is Caitlyn. How can I help you? Hi, my name is Caitlyn and I'm your true selections coordinator. In my position, I am your selections coordinator as well as the receptionist. As the selections coordinator, I help you pick out your tile or your cabinets, whatever is affected to the home. I help you find your replacements. I love when I get to meet the customer face to face and help them pick out things because that's kind of the last step of the process. It makes me feel rewarded to see the happiness and the relief of them seeing the end of the process. [Music] Working for True has benefited me by being in a family atmosphere and being able to come to a place of work that I enjoy every day. TR is the most trusted company for homes because we are a family and we will treat you like family as well. My name is Caitlyn and I'm your True Selections coordinator. [Music]
Meet Josh Darland, Lead Estimator

Josh Darland has 18 years in remodeling and writes the scope of work after a fire, flood, or water damage so insurance gets the home back to pre-loss condition.
Read the full post

Read the transcript ▼

[Music] my name is josh darland i'm the lead estimator here at true builders my background has always been in the remodeling business i've been doing this now 18 and a half years so when i come out to meet somebody today it's because they've had a massive disaster in their life they've had a fire a flood they've got water damage they've got some type of issue that has happened to their home and now they need insurance to come in and provide a solution we're the answer for them on that solution we get to come in help them to write a scope of work that gives them exactly what they need to be able to get their house back to what we call pre-loss condition so let's give them back their life but sometimes it's in that middle road where it's so tough for them that's where we get to come in and be the answer like i love that part of what we get to do my name is josh darling and i'm your true builder [Music]
Meet Greg Delpha, Rebuild Field Manager

Greg runs the field for the True Builders rebuild department: about 19 years in construction, from union apprentice to superintendent, now putting homes back together after a loss.
Read the full post

Read the transcript ▼

foreign [Music] Builders I'm the field manager here for the rebuild Department of construction for about 19 years started out as we had a contractor come to my parents house they asked me if I like building things I said yep he gave me a card for the union and I did the apprenticeship for four years four years later became a journeyman stayed with the same company for about 14 years working my way up to the superintendent I hit the houses that I got to get to the customers that I got to talk to make sure the guys are doing what they're supposed to be doing out there whether it's subs or the right announced guys I just like seeing things come together you know especially now with the insurance stuff you see people that lose a lot and then you come back and we get to put it back together you see their faces at the end to be honest nothing really beats it my name is Greg and I'm your true Builder [Music]
Meet Derrick Jackson, Remodeling Specialist

Derrick has spent about 30 years remodeling kitchens, bathrooms, and additions, 20 of them in the Tampa area. He meets customers at home, measures, and helps design the space.
Read the full post

Read the transcript ▼

[Music] hi I'm Derek with remodeling special with True Builders oh about 30 years all together here in Tampa for 20 years doing kitchens bathrooms uh additions uh all sorts of improvements to people's homes I meet customers in their home do measurements figure out what their wants and needs are and help them design the perfect kitchen or the perfect bathroom best part of what I do is improve people's homes make their life better True Builders first of all we're all here to help uh there's nobody in the place that doesn't want to do their best job possible for everybody uh it's a real team effort here I'm Derek and I'm your true [Music] Builder
Meet Hutch Cooper, Custom Remodel Plumber

Hutch Cooper has plumbed for going on 28 years, from new construction to commercial to service. At True Builders he plumbs the custom kitchen and bathroom remodels born from disasters.
Read the full post

Read the transcript ▼

[Music] i'm hutch cooper and i'm a plumber for true builders well i've been doing plumbing now for going on 28 years i've enjoyed being a plumber throughout the years and taking on different roles and being as versatile of a plumber as i can be from new construction to commercial to service all the way up to custom remodels that i currently am involved in now when we first get here the people are usually in distress they're they've had a major incident go on to where they they don't even know what they're gonna do by the time it's all said and done when i go in there and i see someone's vision someone's dream that was brought out of a disaster come to life and fruition and and how happy they are it really i get a real large sense of fulfillment out of that my commitment to the customer is that i'm going to do the best that i can do and i'm going to give you a hundred percent of my time and attention we're literally changing lives turning disaster into a nice beautiful new kitchen or bathroom i'm hutch cooper and i'm your plumber at true builders you
Meet John Kunze, Fleet Manager

John Kunze keeps the True Builders and True Plumbers fleet inspected, serviced, and GPS tracked, because reliable service starts at the truck.
Read the full post

Read the transcript ▼

[Music] hello I'm John Kensi I'm the fleet manager for true builders and true plumber [Music] since we come in the fleet manager I've seen the fleet triple in size this is a huge testament to the team we have here true builders I perform a monthly inspection on all vehicles to ensure that they're being kept safe and in operating order we have a great relationship with many local mechanics and dealerships to help with the servicing of the fleet we want to provide reliable service and I believe that starts at the truck so all our trucks have GPS tracking for security and added count ability here at Tru builders we have the equipment to get the job done hello I'm John Kensi and I'm your true builder [Music] you
True Roofers: Protecting Your Home with Excellence

The True Roofers brand film: 24 hours a day, 365 days a year, and we are ready for all of them. On time, professional, and built on taking care of our own across Central Florida.
Read the full post

Read the transcript ▼

There are 24 hours in a day, 365 days per year, and we're ready for all of them. As Central Florida's number one roofing company, trust us to be on time, to be professional, to handle the toughest jobs. And most importantly, trust that we take care of our own. Call True Roofers today. Central Florida's number one roofing company.
Ceramic Tile to Permatile: A Full Roof Transformation

The crew tears off a ceramic tile roof and installs a Permatile system in its place. The customer wanted a new look, and this walk-through catches the job mid-swing as the new material goes down.
Read the full post

Read the transcript ▼

all right so we're out here in Lake whals the guys tore off a ceramic tile roof and they're actually going with a permatile system roof customer decided they wanted to change up the look let's go check out the progress that these guys have [Music] made guys actually installed the highte laminate yesterday the material actually was arrived yesterday but we got the guys out here today they are kicking butt as you can see behind me here they're rocking and [Music] rolling man that's a beautiful roof Central Florida's number one roof in company give us a call today true roof we got you covered [Music]
Roof Tarping on a Real Leak Call

Johnny and Ezekiel tarp a customer's roof where a leaking lead boot was letting water in: the fast temporary protection that holds the line until the permanent repair.
Read the full post

Read the transcript ▼

all right my name is johnny with true roofers today we are putting a tarp on a house this lead boot right here is leaking so we're gonna get this all taken care of for this customer all right ezekiel and i we got this thing tarped up any storm damage that you have or any tarps you need call true roofers we got you covered
Roof Before and After: A Full Transformation

Watch True Roofers remodel this entire roof and leave it with a clean new look, condensed into a quick before and after.
Read the full post
True Roofers: Before and After

A True Roofers before and after: what a tired roof looks like when the crew is finished with it. We got you covered.
Read the full post
True Roofers Storm Prep

A tropical storm is rolling in and Johnny shows how the team gets ready: available 24 hours, 7 days a week for leaks, tarps, missing shingles, and storm damage.
Read the full post

Read the transcript ▼

johnny here with true roofers as you can see we got this tropical storm that's rolling in today and tomorrow listen our guys we are getting ready right now we are available for you 24 hours seven days a week if your roof has a leak if you need a tarp if you have any shingles that have flown off any water damage we are available for you so listen give us a call we're ready for you we got you covered
Know Who You Are Hiring

No permit, six months out, but write the check today: a spoof of the contractors we see all the time, and why you should do your research, check the reviews, and hire a roofer you can depend on.
Read the full post

Read the transcript ▼

I got a roof leak and I don't know who to trust oh you can trust me I'm a roofer how much is this gonna cost me gonna cost you a lot don't need no permit and I can get started in about six months as long as you write me a check today believe it or not we see contractors like that all the time so before you just hire anybody do your research check out our reviews you've seen our trucks everywhere in our office on I-4 we're somebody you can depend on here at true roofers we got you covered Central Florida's number one roofing company
Your Roof Is a Shield: True Roofers of Central Florida

Your roof is more than a roof. It is the shield that protects your family and everything under it through Florida heat, hurricanes, and tropical storms, and our licensed team is ready for all of it.
Read the full post

Read the transcript ▼

here at true roofers we understand that your roof is more than just a roof it's a shield that protects your family and all of your assets central florida is no stranger to intense heat and weather as a florida homeowner your roof has to face hurricanes tropical storms and other acts of mother nature hello troopers our experienced and fully licensed roofing team is ready for any of your roofing needs call today to get a free quote before hurricane season we got you covered
Faye Senkbeil New Roof Testimonial

Faye's roof was leaking and missing shingles with hurricane season coming. She tells the whole story: a crew that worked until 7:30 at night, swept the yard with a metal detector, and did better than she expected.
Read the full post

Read the transcript ▼

the process of true roofers coming out to my house was awesome i called drew roovers because my roof started leaking and i was missing shingles and i was very concerned because the hurricane season is coming and it's only going to cause more leaking i heard about true roofers through my daughter emily who works for the company but she works on the side of true plumbers and they do awesome work on the plumbing side so i said give it a shot call true roofers the process of true roofers coming out to my house was awesome they were here bright and early they worked one day until 7 30 at night non-stop they did take a break for lunch and that was it i couldn't have been more pleased the completed project was awesome they couldn't have done better i they did better than i expected and they were polite the most politest bunch of men i've ever been around that were have to work together all day i am totally satisfied with the experience i had with through roofers they were nice they were clean they checked my yard at the very end after they picked up all the trash with a metal detector to make sure there was no nails in the yard or in the flower beds and they blew all my sidewalks and driveway off i would recommend true roofers to my friends by all means and to family members they couldn't find a better company
Joel Rivera Testimonial

A leak came through the ceiling mid-shower after a storm damaged the shingles. Joel walks through how True Roofers handled everything with the insurance step by step, then finished the roof work in one day.
Read the full post

Read the transcript ▼

i would recommend true roofers to everybody if i could take them to puerto rico i'll take about whatever i do recommend it to everybody i needed the service of two roofers because i was in my shower when my wife screamed on it because she saw the leak coming through the ceiling and she was like yo well you was looking through the city so when i came out i noticed that there was a leak and it was due to the storm they damaged the singles to roofer handle everything from the beginning to the end with the insurance and they went step by step and they told me to call you know the insurance and they sent the mitigation guys the mitigation guys came out and they saw that there was water damage they took out the ceiling and the walls they treated they put the dehumidifiers and they put their fans they dry up after that i got with the insurance the adjuster came out paul from the true builders division he came out the scope rider everything went well they gave me the okay from the insurance to go through two roofers two roofers came next day and they did it in one day the job that i kind of got surprised they did it in one day my favorite part of the completed project is that it ain't gonna leak no more the job is done i recommend to roofing to all my neighbors and it's a great excellent experience
Joel Rivera Testimonial (Spanish)

Joel Rivera shares his True Roofers story in Spanish: the storm leak, the insurance process handled step by step, and the roof finished in one day.
Read the full post
True Roofers: We Got You Covered

We got you covered: a quick True Roofers spot for any of your Central Florida roofing needs.
Read the full post
True Roofers Introduction

The announcement that started it: True Builders proudly introduces True Roofers, specializing in storm damage, roof tarping, and roof leak repairs with 24 hour emergency service and roof claims handled start to finish.
Read the full post

Read the transcript ▼

true builders central florida's number one restoration company is proud to introduce true roofers true roofer specializes in storm damage roof tarping roof leak repairs with 24-hour emergency services we can handle your roof claim start to finish and install your brand new roof no matter what you need with your roof we got you covered so call true roofers today
True Roofers Logo Introduction

The True Roofers logo animation: the badge you see on our trucks, trailers, and billboards around Central Florida.
Read the full post
Meet Scott Straub, Sales Rep

Meet Scott Straub, a True Roofers sales rep from Lakeland who spent 28 years at Publix before bringing that customer service mindset to roofs, working with homeowners and realtors alike.
Read the full post

Read the transcript ▼

My name is Scott and I'm a sales rep for True Roofers. In my position, I basically go out and meet realtors and see if I can help them selling their houses by taking care of the roof. So, a little bit about myself. I'm actually from Lakeland. Played football, love football, love wrestling. I started working for Publix when I was 17 years old and worked for them for 28 years. Learned a lot, especially the customer service. What excites me about my career is getting out, being able to talk to customers, allowing them to know that, you know, they can trust me, and genuinely just want to help people. I'm Scott Stro, your true roofer. [Music]
Meet Jack Robertson, Field Technician

Meet Jack Robertson, a True Roofers field tech four years into the trade: loading jobs, towing trailers, and installing metal and shingle roofs from start to finished product.
Read the full post

Read the transcript ▼

Hi, I'm Jack Robertson and I'm a field tech for True Roofers. My position uh daytoday I pretty much load jobs, tow trailers, and uh assist the guys on installs. I've been with True now 4 years. Obviously, we all make a paycheck, but at the same time, it's a family oriented place, and there's no other company like it. I'm originally from Erie, Pennsylvania. I moved here about 5 years now. On my spare time, I love spending time with my wife, my two dogs, and love fishing. For the last four years, I've uh learned how to install metal roofs, shingles, and pretty much doing it from the start to the finished product. My goal with True is definitely to keep progressing and one day be a field manager or some higher up. In my opinion, True is the most trusted company because we not only take care of the problem, we're also there alongside from start to finish. I'm Jack and I'm your True Roofer.
Meet Brandon Beasley, Estimator

Meet Brandon Beasley, lead estimator of the True Roofers division since 2021, handling everything from insurance claims to retail jobs, commercial and residential.
Read the full post

Read the transcript ▼

[Music] I'm Brandon Beasley. I'm lead estimator of True Roofers division. As a lead estimator, I kind of tackle many tasks, processing things from insurance claims to retail jobs, commercial and residential. I have been with True since 2021. A little bit about myself, I was born in West Virginia. My life transitioned and I found myself moving to Pennsylvania. I'm a father of three. I have two stepchildren. I have one biological son. In the year 2021, we decided to liquidate everything that we had built. I came here to Florida with the aspirations to create new again. TR's fundamentals has kept me here, morals and ethics and also to the growth of the business and the division of True Roofers. Working for true gives me the opportunity to bring my humbleness to work to work with families in desperations of times and most of the time that is of tragedy post hurricanes damages something has happened to their house the reason why they have called true is the most trusted company for roofs cuz it's within our acronym it's thankful it's reliable it's united to work together and every job will turn out being excellent
Meet Fabian Rocamora, Project Manager

Meet Fabian Rocamora, a True Roofers project manager with over five years in the industry who specializes in insurance claims and walks customers through the whole process.
Read the full post

Read the transcript ▼

foreign [Music] I'm a project manager here at true roofers I've been in the industry for over five years now I specialize in insurance claims so we try to work hand in hand with the insurance claims to get your roof approved when I meet with the customers I like to take their hand and show them the whole process of how it works with the insurance claims it is a little bit challenging a lot of times you have to go into the details so we start off with finding the damage first of all and letting them know what the process is obviously we have major storms such as hurricanes and big wind storms I love being able to put those roofs back on with quality materials GAF approved I love working with the community the people as well as dealing with all the employees here at true roofers because we love people my name is Fabian and I am your true roofer [Music] foreign [Music]
True Aluminum: Building Outdoor Living with Excellence

The True Aluminum brand film: strength, style, and reliability across lanais, pool enclosures, fencing, and custom outdoor living spaces in Central Florida.
Read the full post

Read the transcript ▼

There are 24 hours in a day, 365 days per year, and we're ready for all of them. As Central Florida's number one aluminum construction company, trust us to be on time, to be professional, [music] to handle the toughest jobs. And most importantly, [music] trust that we take care of our own. All True Aluminum today. Central Florida's number one aluminum construction company.
True Corp Presents True Aluminum: Screen Rooms, Pool Cages, and More

The original True Aluminum introduction: quality screen rooms, lanais, and sunrooms built by a licensed and insured team serving Lakeland, Plant City, Davenport, and nearby Central Florida areas.
Read the full post
Transforming Backyards: Two Story Pool Cage Build in Wesley Chapel

Watch a two story pool cage go up in Wesley Chapel, built so the homeowners can enjoy the Florida sunshine without the bugs and debris.
Read the full post

Read the transcript ▼

[Music] Another Day in Paradise man [Music] n [Music] w [Music] [Music]
Plant City Pool Cage Install

Behind the scenes on a pool cage installation in Plant City. The True Aluminum crew crafts and installs the cage from start to finish.
Read the full post

Read the transcript ▼

out here plint City Florida working on a freestanding pool cage about 45 by 30 typically take us about 3 4 days to get it done uh getting wall post in now get uh all the framing done and have this thing knocked out in a few [Music] days so now we have basically the walls are up and uh starting to take shape get ready for cherrell and tomorrow we'll be buing up the roof and uh we'll go from there and see how it goes [Music] [Applause] [Music] Issac here with true aluminum I hope you enjoyed seeing that groundup build we would love to help you with your next project whatever it may be an extension screen porch pool cage Leni gutters whatever it is give us a call we got you
Large Pool Cage Installation

A look at a large pool cage installation from the True Aluminum crew.
Read the full post

Read the transcript ▼

foreign [Music] Riverview we got a two-story cage so 26 by 50. it's a mansard roof we've been out here for about a week and a half should finish it up today get this homeowner happy and move on to the next one [Music] thank you [Music]
Nicole Green's Pool Cage Rehab in Plant City, FL

After more than 10 years in her Plant City home, Nicole's old pool cage was a mess. Instead of a full replacement, True Aluminum saved the structure and rehabilitated the entire cage.
Read the full post

Read the transcript ▼

so instead of ripping the whole thing out we were able to keep our cage and they just did a rehab we needed true aluminum services because we've lived in our house for over 10 years and our pool cage needed to be redone the screens were falling out it was just a mess i heard about true aluminum services through a google search it was the first company that came up and they had really great reviews so we went with them and we couldn't have been happier our experience with true aluminum was awesome we called up for an estimate and jeff came out did the estimate and we found it to be the best price that we went with it here the manager came out and started out the job well our original plan was to have the whole cage ripped out but they came out and did an estimate and said that the bones were actually really good in our cage so instead of ripping the whole thing out we were able to keep our cage and they just did a rehab which means they replaced the screens they replaced the spline they replaced all of the hardware all of the hurricane clips and put a new kick plate around the outside so it saved us a lot of money and it looks great my favorite part of the job is really all of it we had screens falling out so we had bugs inside spider webs we had leaves falling in our pool and now with all the screens being redone we don't have any bugs we don't have leaves in our pool it's super clean and i absolutely love it another one of my favorite parts about it is the kick plate my husband used to go around with the weed whacker and he would cut the screens over and over and we'd have to try to replace them ourselves but now we have this awesome kick plate but it doesn't matter if he runs into it because it's metal on the bottom would i recommend true to my friends and family absolutely it was an awesome experience from beginning to end and we're so happy with the job you
Daleanne Bearb's Screen Room Enclosure Testimonial

Daleanne wanted a screened in porch so mosquitoes would stop chasing her off the patio. Hear why she was delighted with the crew, the customer service, and the cleanup.
Read the full post

Read the transcript ▼

[Music] oh it came out exactly the way i wanted it drew aluminum did a great job well i when i bought the house in june i loved a patio and we had the patio slab and it was like great but we were inundated with the bugs so i said no no no so i had to get it screened in i wanted to get it screened and it was only cold and the french doors well they're part of a company to core that both my daughters work for so i figured well like why don't i give you guys a shot so the three estimates that i had through aluminum was the best pricing so that's why i came and got them oh the true aluminum people were really wonderful at first it was two people that came out and then four people came out and everybody was very polite very very nice very courteous although i tried to feed dream aluminum people but they didn't want anything to eat or drink and they were very nice about it and they cleaned up and they were very very professional oh it came out exactly the way i wanted it drew aluminum did a great job they understood what i wanted when i first came out and said this is what i want here here and here and they followed exactly what i wanted i would recommend true aluminum very crazy very fast very efficient i don't see any holes anywhere so yes i would recommend them in a heartbeat my true aluminum experience was fast efficient courteous and they're giving me an estimate now for my french stores so i'm really happy that it's one company that can handle anything that you need you know renovation whatever in the house which i really like and i definitely will be using them in the future
Mary Williams Outdoor Patio Testimonial

Mary Williams wanted an outdoor patio living space added to her home. True Aluminum built what she now calls her favorite place in the house.
Read the full post

Read the transcript ▼

a Google search led me and through screen enclosures which led me to true lumen him and I noticed that it was local and I liked supporting local businesses and they checked all the boxes they weren't afraid or challenged by any of the questions that I asked them about their business or the construction started the beginning with Garrett Garrett was one who again answered all my questions any challenges that I put up to him he he just never hesitated he had an answer if he didn't have an answer he'd get back to me anything that they said they were going to do they either accomplished it or exceeded those expectations of mine and always had me feeling comfortable I would highly recommend true aluminum and have already done so to several my neighbors and will continue to do so it's a great company I'd like to thank to aluminum for making my dreams come true no matter what you need for your outdoor living space call true aluminum [Music]
True Aluminum Carports

Lanais, pool cages, and carports are everywhere in Central Florida. True Aluminum builds these structures and keeps them in shape with repair services like rescreening.
Read the full post

Read the transcript ▼

[Music] Florida Sun can damage our skin but also our cars trucks and other recreational vehicles true aluminum provides strong aluminum constructed car ports that attach to your home or can be freestanding protect your investments with a quality aluminum carport edition today with true aluminum [Music]
Patio Paver Services in Lakeland, Plant City, and Wesley Chapel

Owner Issac Turpin introduces True Aluminum's paver patio services, most commonly installed on lanais, pool enclosures, and open areas in Lakeland, Plant City, and Wesley Chapel.
Read the full post

Read the transcript ▼

[Music] when you live in Florida and you got a view like this you've got to call true aluminum not only do we do pool cages screen porches and lanai we can handle your entire project start to finish specializing in outdoor kitchens and also pavers no matter what you need for your outdoor living space culture aluminum [Music] you
Two Story Pool Cage Build

A quick look at a True Aluminum two story pool cage build.
Read the full post

Read the transcript ▼

[Music] so we're over here in Riverview uh we got a two-story cage so 26x 50 uh it's a maner roof we' been out here for about a week and a half should finish it up today get this homeowner happy and move on to the next one hey hey hey hey he hey hey hey hey hey hey [Music] hey
Pool Cage Rehab, April 2024

A quick look at a True Aluminum pool cage rehab project.
Read the full post

Read the transcript ▼

hey Johnny here with true aluminum today we're doing a pool cage rehab so essentially we're going to leave the main structure of this pool cage we're going to take out all the nasty rusted screws add new stainless steel ones we're going to pressure wash and had a kick plate make this thing look as good as new and we're replacing the screen now at true aluminum literally we can handle anything you need from the ground up we can lay the slab we can do the pavers we do carports lenai patios sunro rooms we'd love to partner with you to help you build your dream outdoor living [Music] area
True Aluminum Renaissance Patio Products

True Aluminum is a licensed installer of Renaissance Patio Products.
Read the full post

Read the transcript ▼

[Music] hey guys johnny with true aluminum today we are at one of our projects for miss taylor we did a renaissance patio for her we laid the slab and here's the cool thing about the renaissance patio it gives you more of an upgraded look with our renaissance patio it comes with a decorative truss ends that give a wood frame appeal high strength installed aluminum roof panels sculpture header sculpture post custom post covers custom gutter system and it's really strong but has simple connections and it overall just has a really good look with these renaissance patios you get what you pay for they're super nice and at true aluminum we can do everything for you we can leave the slab we can do carports pool cages as the stated renaissance room and we'd love to partner with you on your next aluminum project to make your dream become a reality
True Aluminum Pool Cage Rehab

Holes in the screen or old rusted hardware? True Aluminum updates outdated pool cages and screened in patios so the structure looks brand new again.
Read the full post

Read the transcript ▼

hey johnny here with true aluminum today we're doing a pool cage rehab so essentially we're going to leave the main structure of this pool cage we're going to take out all the nasty rusted screws add new stainless steel ones we're gonna pressure wash it how to kick plate make this thing look as good as new and we're replacing the screen now my true aluminum literally we can handle anything you need from the ground up we can lay the slab we can do the pavers we do carports lanais patios sun rooms we'd love to partner with you to help you build your dream outdoor living area
True Aluminum Before and After, February 2021

A before and after look at True Aluminum work: lanais, pool cages, screen rooms, sunrooms, and carports in the Lakeland and Plant City area.
Read the full post
True Aluminum Before and After, January 2021

A True Aluminum before and after project transformation.
Read the full post
Sherri Berkey Front Patio

When Sherri Berkey needed a front porch and patio for her new home, she called True Aluminum and was very happy with what the team came up with.
Read the full post

Read the transcript ▼

[Music] my name is sherry burkey and i needed a porch to complete my house and i seeked out and found true aluminum i heard about true aluminum from where the school i work at where one of the owners comes through car line to pick up or drop off his kids with a big logo across his truck one of the most important reasons i chose true aluminum was because they when they came out they met the needs that i needed and they were very responsive and very respectful to everything that i wanted to finish off my house favorite thing about them completing the porch and doing it for me was that i was expecting it to be a silver looking aluminum but when they finished and brought their products out i was like wow it's white and it matches the my house perfectly and the shutters on the house and everything i truly recommend true aluminum and i would give them five stars for the job that they did for us to finish off our home
True Aluminum Pool Cage Ad

A quick True Aluminum spot: custom pool enclosures designed to help you enjoy the Florida sun.
Read the full post

Read the transcript ▼

here at Tru aluminum we design and build quality aluminum pool cages and enclosures will handle your entire project start to finish and provide that additional level of comfort as you enjoy the Florida Sun we specialize in pool cages screen porches and Lenise no matter what you need for your outdoor living space call true aluminum [Music]
Join a Family, Not a Company: True Corp

The True Corp careers film: what it is like to work somewhere with real opportunity where the team is treated like family. True stands for Thankful, Reliable, United, Excellence.
Read the full post

Read the transcript ▼

hey i'm isaac turpin uh co-owner here at true we're looking for good people our company continues to grow we treat it like a family but you get all the benefits of a corporation if you're looking for an exciting place to work with plenty of room for opportunity this is the spot for you here at true we have a code that we live by and we call it our core values we like to instill that in every single thing that we do from the way we treat our customers to the way we treat our employees hi i'm mark co-owner of true court today i want to go over a few of our core values things that are important to us as you see on all the shirts it says true so i want to go over what true means to us true stands for t is thankful thankful is an expression of our gratitude and we believe that that carries into everything that we do in the job it's an attitude for winning r is reliable reliability is a person of trustworthy qualities we believe that we can trust you in the small things we can also trust you in the big things you is united united just means that we're joined together for a common purpose and here at true you get to join together with a team that's something bigger than yourself something bigger than us personally and that is helping people and e is excellence excellence just means outstanding quality and you need to have that in everything that you do whether it's your truck that you work in being clean the tools that you use the quality of work that you bring or the attitude it all needs to be excellent in everything that you do we think true is an excellent place to work but don't take our word for it check out a few of our team members hi my name is dean roberts i work for true builders i started with true builders as a subcontractor 10 years ago and two years later i decided to come work for them full-time i've been full-time now for eight years in that eight years i worked in the rebuild department and after working in the rebuild department knowing how difficult it was to complete a job without having a proper kitchen installed i took some experience that i had in kitchen building and kitchen design and brought isaac and mark planned about starting up our own and after a few months we had opened up our own division and from that division i i turned into a department leader a department manager that runs and designs kitchen cabinets this company has really expanded to other departments and i felt that i really was a big cause of all that from the very beginning being the first employee i love coming to work i love doing what i'm doing and i like working i love working with all the people i work with my name is erica emmanuel and i manage the rebuild division funny story so i wasn't planning on moving and my husband got a call about a job offer in brandon and we discussed it and i called my brother who's one of the owners here and said i need a job so i didn't know how it was going to work out being in the construction business because i was working for a water and sewer company for the county but it has been an amazing two and a half years and i wouldn't change it for the world the culture here is amazing it's definitely special working at true builders we have a family fill so everyone's connected i love when you walk in the door somebody's going to greet you and say good morning a tip would be to stay flexible this is a growing evolving company we just added on three new divisions we have aluminum we have roofing we have ac those are brand new departments so you have to be flexible you you can't just hear one way and then get stuck on that you have to be adaptable so they may come to you one day and say hey this is exactly how we want this department run and the next day come back and say this is absolutely not working we need it to go a different way so my tip to you would be to work hard and to stay flexible [Music] my name is aaron bradley and i'm a project manager [Music] i moved to south lakeland and truebuilders was actually about a mile down the road and uh i was familiar with the owners mark lieber and isaac turpin i used to know them so i came in to introduce myself officially and they ended up i would suggest that you take it seriously you come in clear-minded and open-minded and really give it all you've got it could be the last place you ever need to apply for it's a great place to work [Music] my name is jonathan kunzi i've been here for eight years i started in 2013. [Music] it's funny that the way i started i actually owed mark some money and he asked me to come work for him for a few days kind of work it off and i said okay this was when they were on the south florida building and came in worked a few days with them and just loved what they were doing and was able to see quickly what they were building and uh i just knew i had to be a part of it i always had mechanics but it really didn't transfer over when i first started uh so it was really just not being afraid to get my hands dirty get a hold of whatever need to be done uh that i enjoyed and there was always there was a spot in the mitigation that they needed to build i've never done it before but i was eager to learn it i want to be a part of the company i did that for about a year and then went a year into the construction side i learned a lot about that the remodeling once the fleet started growing and the company started growing they started becoming a need for somebody to be able to keep an eye on this stuff and i had some mechanic background so uh it just turned out to be a good fit why i like working for true it's amazing they have built a atmosphere that is just it's so family based it's friendly it's family friendly you know and it's it's like nowhere else i've ever worked before a new hire coming to work for true i would tell you uh be ready for new opportunity because these guys they see potential in people and if you show up ready to work ready to learn and you've got something to bring to the table they'll help you develop it take to the next level [Music] are you a trustworthy person do you do things with excellence you want to be part of a team something that's bigger than you then you found the place to be here at true apply today we have so much room for opportunity our company continues to grow and i promise you this will be the best place you have ever worked
Now Hiring at True Aluminum

True Aluminum's recruiting spot inviting applicants to apply for a better future with the team.
Read the full post

Read the transcript ▼

don't stay stuck in a dead-end job we're looking for good people are you looking for a company where there's room for growth well we don't just say there's opportunity we prove it but you don't have to hear it from us check out our team health benefit retirement of course we care about our people because this isn't just a job it's a career and more so than that it's the culture that we have here we love coming to work we treat our employees like family and we really care about our customers you work here you'll have all the hours you want because we work hard and play hard
Meet Mackenzie Finn, True Aluminum Technician

Meet Mackenzie Finn, a True Aluminum technician known for precision and craftsmanship on lanais, pool cages, and screen enclosures.
Read the full post

Read the transcript ▼

My name is Finn. I work for True Aluminum as an aluminum technician. So, [music] what excites me about working for True Aluminum is every job is different. [music] Every job is a custom piece. You never have the same light cage. In my position, we take care of delivering material, overseeing jobs, leaks, repairs, making sure everybody's happy at the end of our job. Working for True has benefited [music] me cuz I come from a management role. So, this gave me more time to spend with my family. True is one big family. So, it's just having [music] like a second family. It's almost like a home away from home. True, in my opinion, is the most trusted company for [music] aluminum builds because from start to finish, uh, no matter what the problem is, no matter how big or small the job is, we treat everybody [music] the same way. And that's with the most care and excellence that we can. My name is Finn and I am your true aluminum technician. [music]
Meet Aaron Bryant, True Aluminum Technician

Meet Aaron Bryant, a True Aluminum technician who takes pride in building lanais, screen enclosures, and aluminum structures that last.
Read the full post

Read the transcript ▼

My name is Aaron. I work for True Aluminum and I am an aluminum technician. Working for True to me means going that extra mile trying to make the difference and make sure all the customers are happy with their build from start to finish. I'm from Lakeland Plant City area. I've grown up here my whole life. Spare time I usually outdoors fishing. I like to skateboard a lot. I've benefited in a few ways. Mainly, I've been able to learn a lot in the short time I've been here in the industry, and I've managed to learn and take in a lot from my different bosses, co-workers, and others. I'd say a lot of people trust us because, again, we from start to finish do what we can to make sure we communicate with the homeowners, clients, that way they can get the best build and finish product available. My name is Aaron and I'm your true aluminum technician.
Meet Jennifer Fisher, True Aluminum Office Manager

Meet Jennifer Fisher, the office manager who keeps True Aluminum running smoothly, from coordinating projects to taking care of customers.
Read the full post

Read the transcript ▼

Hi, I'm Jennifer Fischer and I'm the office manager here at True Aluminum. In my position, I work with all the customers. I take all the phone calls, do all the follow-ups, I do permitting. Anything that the customer needs, I take care of. I am from Lakeland, Florida. I have two daughters, 19 and 14. Really, what we do on our off time is a lot of soccer and shopping. What I love about True Aluminum is actually all the guys that I deal with every day. Ben, Aaron, Garrett, Chris, we're just like one big family. If I need something from them, they get it for me. Everyone has great personalities and we all just click. Working with True Aluminum, I've learned a lot in the construction business. Um, and I'm still learning and I'm learning every day. True Aluminum is the most trusted company because we work from the beginning to the end with our customers. We're dependable, were reliable, and we have quality construction. I'm Jennifer Fischer, your True Aluminum office manager.
Krysta Whitehead, True Aluminum Profile

Meet Krysta Whitehead, part of the True Aluminum team.
Read the full post

Read the transcript ▼

okay Jesus Christ okay let's start over my name is Christa Whitehead I am part of the true aluminum team and I am the office manager so here at true I answer the phones and I deal a lot with the customers here um I file all the permits and schedule all of the leads that come in working at true means a lot to me they care a lot about their employees we're just not a like we're actually a friend and family to them working for True benefits me financially and on another level of leveling up for myself the people I work with it's just a fun vibe everyone's respectful to each other my goal to assist the customers is to find out exactly what they need from true that way I can get them to the right Department I would recommend true to my family because they are trustworthy and they will react quickly and get the job done for you no matter how big or small the job is they are prepared to get it done I'm Christa Whitehead and I'm your true aluminum leader [Music]
Meet Andy Rudd, True Aluminum Sales Consultant

Meet Andy Rudd, a True Aluminum sales consultant.
Read the full post

Read the transcript ▼

[Music] hi my name is Andy Rudd I am a sales consultant for true I started 23 years ago installing sofit and FIA my goal when dealing with a customer is to satisfy their want I want to make them feel like I'm their friend rather than their sales consultant I'm a people person I like I like you know making people happy so that's just me true aluminum is a family true aluminum could provide I mean basically anything we have the means to um to get the job done no matter what the situation my name is Andy and I am your true aluminum [Music] consultant
Meet Chris Fieser, True Aluminum Project Manager

Meet Chris Fieser, a True Aluminum project manager.
Read the full post

Read the transcript ▼

My name is Chris I'm a project manager here at true aluminum I've been a part of the aluminum business for 15 years I've been in construction for over 20. I've started as a helper I became a sub and now I'm a project manager here at true aluminum some of the things I do every day here at true aluminum is I take material orders go over contracts prepare the guys to go out onto the jobs give estimates my goal is to keep the customer happy the job on track make sure the guys know what they're doing and at the end you have a beautiful Room lanai's pool cage screen room whatever it may be that we do for you you should be fantastic my name is Chris and I'm your project manager at true aluminum
Meet Stacey Robinson, True Aluminum Office Manager

Meet Stacey Robinson in this True Aluminum office manager profile.
Read the full post

Read the transcript ▼

My Name is Stacy I'm the office manager of true aluminum I've been a part of office administration for the past 20 years so true aluminum is definitely the best because it is a family-ran atmosphere here they really treat you like they that you are part of their family they care and then they extend that out to their customers as well they treat them as though they are part of their family my goal for the customers is to have us exceed their expectations that they are left with a great enclosure that they love and that they'll be able to share with their families and their friends I'm Stacy and I'm your office manager at true aluminum
Meet Garrett Awwad, True Aluminum Project Manager

Meet Garrett Awwad, a True Aluminum project manager.
Read the full post

Read the transcript ▼

[Music] my name is garrett awad and i'm a project manager at true aluminum [Music] i've been in the aluminum business for over 15 years i started out as a helper and i've worked my way up as a project manager my day-to-day consists of going over the current jobs on a daily basis designing each project with our engineers applying for necessary permits if needed addressing any problems that may occur throughout the day what i get out of doing what i do is being able to see the jobs from the very beginning to the end it's my satisfaction to give the homeowners their outdoor living dream what sets true apart from other companies is we really are a team it doesn't matter the division that anybody's in everybody's willing to help get the job done the services we provide at true aluminum are screen enclosures full cages lanai wraps seamless gutters renaissance patio products car ports we offer full cage rehabs where we go and we pressure wash we change out screws we do re-screens change out super gutters here at true aluminum we offer great quality material and the latest trends on your screen enclosures i would recommend our services because we are able to do each project from the ground up whether it's starting with their foundation being concrete pavers we can do anything you need and we would stand by our work i'm garrett and i'm your true aluminum project manager
Meet Jeff DeVane, True Aluminum Estimator

Meet Jeff DeVane, the lead estimator at True Aluminum.
Read the full post

Read the transcript ▼

[Music] my name is jeff devane i'm a lead estimator for true aluminum [Music] i've been an aluminum business about 10 years eight of those years was on the commercial side the last two residential but my day-to-day consists of meeting clients giving estimates and just being available for whatever the client might need through their project so here in florida we have extreme heat mosquitoes humidity so it's my job to help you design an outdoor living space that your whole family will enjoy whether it be for your pool or screened in patio here at true aluminum we walk you through the material selections we pull all necessary permits provide documentation for hoas we get the job done right and we leave the job site super clean we stand by our work i get a sense of pride when we complete a job nothing is better than meeting with a client hearing their vision their ideas and then turning them into reality this by far is my favorite part of the job and it's what i'd look forward to with these new clients what's that's true apart from other companies is that we all work together to get the job done and we truly are a family i'm jeff devane and i'm your true aluminum [Music] specialist
Origin Story: Mark and Issac, True Corp

The two childhood friends behind True tell the whole story in their own words: growing up around Mulberry and Winter Haven, family and church roots, and how the True family of companies was built.
Read the full post

Read the transcript ▼

I'm Issac Turpin I'm originally from O'Berry Florida my name is Marc Luber and I'm born and raised Winter Haven Florida Oh my parents great great people ministers my mom and dad our assembly guy pastors and pastor Church him in Mulberry Florida for almost 20 years just recently moved down to the Sarasota area England they took a church over there it's thriving booming my whole family is involved my parents are actually ministers and grew up all my life in church and my parents believed strongly in doing what's right for others and not necessarily to bring a profit and so we grew up in a business but a non profit business so that's that's how I knew it to be is helped people regardless of how bad of a situation it puts you in financially my parents pastored a church so a lot of people think that church is you know it's just you know ministry and all this kind of stuff but is a hundred percent of business as well I mean you have a light bill you have a mortgage and you have a family that you have to take care of so it's just magnified in in doing ministry so right away is being a young child I learned the ins and outs of how to deal with people you know and people's problems and creating a solution for that and that's carried over into business I grew up remembering that you're only as good as the person you can help and putting yourself in a position to where you can you can do something for somebody maybe maybe a little thing to you but it could be a huge impact for that person as they go through life sometimes people never forget that the thing you did for them in the position you put them in to to better their life one of my first experiences that my mom said that my mom and dad talked about the light well we did he was gonna do business I wasn't allowed to fly of course I had chores that I had to do you know you know a lot of play until these chores are done and one of them was mowing the grass and where I grew up with a big yard so my friends came over like hey we want to play you know everybody was allowed to play it I'm like I can't talk mowed the grass so what I did is I enrolled all my friends I said hey listen you have a lawn mower you have a lot more and you have a lot more if you guys bring your lawn mowers over and we all start cutting the same time we'll have this done in like 20 minutes and I can play it right away a good idea so I got all my friends out there mowing with me I'm bringing them I'm not even mowing and my mom comes in and she's mad at me and she's like you cannot have the mother kids more than our grass that is so embarrassed in my dad's I uh you know if he can if he can enroll them him Oh in the grass I don't care how it gets done just as long as my grass is mowed and it's still a story that we tell the day we kind of laugh about how that's carried over and into my life I think my first work experience was I went to Hungry Howie's Pizza and went in there and said hey I'm a cook I can do it I'm you know fifteen years old and they said sure no problem give you the job I was like super impressed happy I came back the next day and they had this big costume they want me to put on it was like a pizza guy's costume they told me to go out by the street wear the costume and I was like no you know I can't do that and he said you know if you don't do that you don't have the job so I had to make a decision at 15 is what am I willing to do to work and to provide and at 15 I got out there and danced around and I noticed that while I was out there I thought about it as a positive and said if I'm doing this and getting paid then this is this is what my life could be as long as I enjoy myself that it's not necessarily working you're just having fun and getting paid we have a mutual friend I guess we would call him our best friend moved to Melbourne Florida when about nine eight ninth grade and immediately became best friends with him his name's Dustin Whitney and every day I would hear oh my gosh man I'm so glad that we met you're just like my old friend you guys talk same you do the same things like I'm so glad I mention because I was heartbroken moving away and so I thank God for you because you know he would tell me all this stuff and of course we had a little jokey pic oh my gosh you're just like him I'm like no no he's just like me you know and now my there's nobody like me you met the better of her you know and all this kind of stuff not having met Marc at all just you know hearing things through Dustin about how much we were like and we met we were about 15 years old Dustin had a like a get-together at his house and Marc came over to the area and instantly you know we kind of hit it off and just been friends ever since I actually met Issac years back we had a mutual best friend and I got a chance to go out there and hang with Issac I felt a lot of jealousy with Issac cuz we shared a same mutual best friend so seeing him do things was always like well I can one-up him and I can shoot basketball better or I can do this better it was always a competition at the beginning just to outperformed for our mutual best friend as time grew our friendship grew as well our best friend actually ended up moving away and left us in a position to where we wondered why somebody could be so close to each one of us maybe we had a bond that we weren't aware of and that friendship was there all along and it was a super close bond with me and him always that what started out to be competition ended up being a way to promote each other and say man you're better than this you can do this pushing it and driving each other which is what ultimately drove us to our success is constantly being behind each other pushing each other to the next level you know me and Mark did multiple sales jobs together and you know this fad this fad telecommunications was a big one doing the the cell phone industry right when it was just not everybody had cell phones I was coming from you know pagers and a you know Nokia phones the old black phones and we got into that that market there and doing telecommunications and instantly realize we kind of we kind of had a gift and took a store that was I think number 63 in the state and we took it with an having the store for three or four months we took it to be in the number one store in a state and realized pretty quickly that we had a good niche for for doing sales and just doing business together and in we were though ideas off each other and how's this work and we just started doing that for life you know just one of those people that you can always pick up the phone and no matter where we were at in life we could kind of just pick it right back up and throw ideas off each other we always pushed each other there's no saying that you know iron sharpens iron and it's the truth you know a little bit of competition a little bit of hey I think you do this and I see this and and we just thought we weren't well together and so initially the business was just honestly just a way to to let's make some money I mean he's got a family out of here we got a let's just we got to pay some bills you know and hey this could work and this could work and and it was just something that we were doing just you know honestly just to make some money but we have really big dreams we did and and we saw that money is just a very small aspect of business I mean there's a lot of different ways to make money and you know so we started building a business together you know we start say hey this is something that's real this isn't just you know hey I made it I made 300 a major you know it wasn't that it's like this is this is a real thing here and we can we can kill two birds with one stone we can make a living and provide for our families and we can help people which is really at the core of who we are I think at the very beginning our whole plan was to do something to where we felt like we were helping somebody else we felt like both of our jobs were great jobs but we were alone in those jobs and we were able to help anybody so we got into a situation where we felt like we could get to be a part of our friends lifes and help families and the initial approach was let's just get enough to pay our bills and make ends meet and if we can help families in the process and hang out with our friends it's a win-win so moving forward that was our expectation is to grow this company as the ability to just provide for our own families and we took it from there I believe in this company number one is because of who uh who I'm doing it with the staff that we have and because of the the principle that's behind it you know we never grew up neither one of us said you know hey I want to be a plumber or hey you know when you're in school like what do you want to be I never raised my hand like I want to be a contractor you know it's never was was the goal or the or the dream what it was was how can I do something where I can use my talents where I can use my abilities where I can help people and make a living and through this business I've been able to do all four of those things I provide for my family we have a fantastic team here that we work with every single day and you know and there's there's motivation and there's a self-development and there's just you know there's a fan the atmosphere that's kind of what we brought into this business and that believes over into our customers and so these people that that call us to do work for them they may be in a real crisis with their with their property something can be really really minor that we fix and we've done jobs where people's lives have you know the houses are burnt down everything that they have is gone you know in an hour to span and it's so rewarding to come in and you know take over somebody's house that is is devastated and doesn't know what to do doesn't know who to trust here in a million different stories about you know this guy this guy this guy who do I use and to take them and say listen we care about you and we care about your house and we care about your home your life not just you know not just turning a profit and we take them from a disaster situation and really take it hand-in-hand with them take that project on and get to see it all the way to the end that's become super rewarding for us is to know that we are not only doing business that we're you know we're helping people you know and it's so it's rewarding we started this company we made our mind up that we're not the boss that God's our boss and when we classify ourselves as owners at the end of the day God owns this company we're just employees for him so we know it's gonna succeed because as long as we put him first and all that we do all these things that we want and desire will be added unto us and we know that if we continue to work under those principles that it's in God's hands you know that's a that's a tough question because obviously you know first of all the cliches come up is I want to be remembered as a good person as a you know and as a caring and giving person somebody that inspired people you know I want to leave a legacy I want my children to have something that they say home you know my dad built this you know all those things even though they're cliche they're the truth I want to be remembered as somebody who helped people somebody who inspired people somebody who built something that inspires other people that they can do the same if I can make it anybody can make it you know so that's what I want to be remembered I think I wanna be remembered as someone who not only made the changes in my personal life in my business life too to improve but to make changes in other people I don't want to just go through life knowing that it was all about me I want to make sure that what I'm doing impacts others gives them an opportunity to believe in their self and know that they can make it you know sometimes people don't have the greatest upbringings or the greatest starts in life but at any age and no matter what you've been through that the options are endless the book is is white it's your page to write and I think I want to be remembered as somebody that constantly reminds people that there's a better life you know to always improve always make your own story don't let anybody else determine your future you make your own decision the best is yet to come okay so first of all whenever I'm looking to bring somebody on board is work ethic is a really big deal in our in our generation right now you got to have the work ethic I mean my dad Mark's dad used to we you know we talk about it we joke about it now but they taught us how to work you're gonna work you know nothing's given to you and that's been a principle that we carry over into into the into our lives is that you're not own anything in this life and you got to go get it so we look for people that are not afraid to go get what they feel like they deserve you know not afraid to work hard we're looking for people that want to be better than they are right now that's a big thing so whenever we're trying to hire somebody we're not necessarily looking at skill set although that is important but skills can be taught but I can't teach work ethic I can't teach attitude so those are the things that we look for people that want to be better and that will jump on board with us and that we can help build something together I'm looking for somebody that's willing to get out of their comfort zone we feel like we have a rare thing that we can teach people and help them grow and somebody's just willing to learn willing to put the work in and and whatever it takes to improve their self and better their self because it isn't just about what happens at that nine-to-five it's what happens at their personal life and personal development so we want to see them grow in all aspects of their life we want to see them improve in all aspects so if we can get the ceiling off of them and show them that there's more to come than just what they thought they've known and help them on the unknown if they allow us to do that have the work ethic to back it up I think that that's the kind of guys that we're looking for in the future
How Our Water Softeners Tame Florida Hard Water

Florida's hard water is rough on pipes, fixtures, and appliances. See how a True Plumbers water softener protects your whole home.
Read the full post

Read the transcript ▼

The u.s. consumes around 15 billion gallons of bottled water per year plumbers make up 1% of the world's workforce here at true plumbers you can trust our water treatment system in your home so you can enjoy bottled water quality straight from every tap for a free water test in your home or business call true plumbers today
True Builders: Restoring and Remodeling Central Florida Homes

The True Builders brand film: Central Florida's restoration and remodeling crews, ready 24 hours a day, 365 days a year, from disaster cleanup to dream remodels.
Read the full post

Read the transcript ▼

There are 24 hours in a day, 365 days per year, and we're ready for all of them. As Central Florida's number one restoration and remodeling company, trust us to be on time, to be professional, to handle the toughest jobs. And most importantly, trust that we take care of our own. Call True Builders today. Central Florida's number one restoration and remodeling company.
Water Damage Repair and Mitigation in Central Florida

Everything is wet, what's next? True Builders 24 hour response teams fix the leak, dry the home, handle demolition and putback, and work directly with your insurance company.
Read the full post

Read the transcript ▼

there's been a leak at your house everything is wet water is everywhere what's next you need to call true builders we have 24-hour response teams ready to help you from fixing the leak to drying out the damaged areas to demolition and completely putting it back together true builders is here and works directly with your insurance company throughout the entire process so whenever you've had water damage call true builders because we can fix this
True Builders on Tampa Bay's Morning Blend

Issac Turpin and Mark sit down on Tampa Bay's Morning Blend: childhood best friends, ministers' kids, and an Inc. 5000 fastest growing company ten years in.
Read the full post

Read the transcript ▼

locally owned and operated true home builders is a construction company that now after 10 years is one of the fastest growing companies in the country with exceptional customer service here to tell us more about what they specialize in our owners Issac Turpin and Mark Lee very good morning gentlemen so let's talk about this I love the backstory of you guys this started mark is actually childhood best friends essentially yeah we grew up together we're best friends dads are both ministers mm-hmm then teamed up from there start our own company and you're still best friends right that says a lot let's talk about this I mentioned that one of the fastest growing companies you guys were just recently awarded one of the the fastest and the what Inc 5000 actually brought us onto the list which is a huge honor we were we were excited about that fastest growing in Central Florida company so yeah congratulations we'll talk a little bit about what it is because the business as I think most do they evolved a little bit over the years as you see kind of what people need what the service is you realize hey we're kind of working together here one of the things that we like that we do is we take a disaster situation that most people aren't in that they're just doing a remodel only that's kind of planned out what we specialize in is the ones that you didn't plan when you come home in your house as flooded out or there's a hole in your roof or your house caught on fire and we take care of that it's kind of evolved to doing it from start to finish from taking it from the disaster it's cleaning it up tearing it out and putting it all back together and you really need people that are specialized in this and that that are just hiring subcontractors and saying oh yeah ok I think we can we can do that too right yes nice to have a company that's all in-house yeah every guy that comes out wearing the same shirt we're in the same hat just makes people feel comfortable that's just one company we here in the Bay Area we no storms unfortunately as well they can be a cause of maybe some of these intensional accidents that happen by the way this is your headquarters yes this is off I four right before you get to Lakeland area Plant City right off I four right there right after dinosaur world ok let's get back to storms though because again this is a big part of what you guys actually have experienced out of state as well because that's where the need is sometimes but talk about kind of what you're able to do in the middle of a disaster as you said actually some of the first work storm work we did was out of state we went to New York we had some families in church own property up there that got damaged and it's a long way to travel but nobody could get to him for months and so we we put together a team and when we've gone several places all over there about Harvey cuz you guys here in Texas we were in Texas currently when the storm hit here locally so we had to pick up our guys from that point and get them back as quick as possible because this is just some of the the homes and things that you guys oh man the people there have four foot of water in their homes so you know you see people cleaning up their baby books and pictures of p-n has that been in the family for you know a long time they were trying to restore them and clean them up it's really sad well and I we just saw a team photo there as well but people have to feel good and again from what I understand customer service and the ratings that you guys have I mean you're literally getting people's lives back together service is a big news for us that's I think that's what we pride ourself on if you go to Google type us in either true plumbers or true builders you'll see our ratings and we pride ourselves on that since we are locally owned and operated word-of-mouth is everything and how you treat your people that's says a lot about your business well and one of the reasons you guys are so successful as well as the tools that you guys are using kind of the latest technology we have to talk about this bad boy right here what on earth is this this is an infrared camera so if you have it let's say your roof leak during the storm and you got water coming in it doesn't necessarily mean that where the water is coming in is where the leak is so we use this camera right here so you would typically use this on the wall or trying to figure out where the hotspots are yeah sorry so it's reading temperature and we're trying to find moisture so if you know if your roof leaked and the leaks you know 20 foot down from where the water is coming in we can trace it all the way back and find out where it's actually there's actually something pretty unique that not all companies a lot of companies don't provide this but this is something that we pride ourselves because then we know what areas are affected and not affected yeah we used to stay our technology for everything that we do the one thing you want to do is fix a leak only fix it once and get it right well cuz mold we haven't even touched on this huge problem here in the Bay Area's climate it's hot so usually if you have a leak and that water sits underneath your floors and you don't get to it it'll grow mold timing is of the essence yes I know we have some other before-and-after pictures before we get ready to close here but what we want people to really know about true builders and what you guys were able to do here I think that we focus more on the customer because we know that in the long run that the results will be there so we focus more on the customer I know what their needs are staying good communication and they provide a service as fast as possible and we just want to tell everybody the storms are coming up there's not enough hands to get to the people when there's damage but you know call us we'll put you on the list and we'll get to you as fast as possible gentlemen thank you so much for being here this morning we hope to do to do more stuff with you guys congratulations on the success and like I said keep us posted okay hopefully the storms won't be too bad though we don't think we don't want to see that much of you well we appreciate it there is the number to call to find out more and the website as well
True Roofers: Miller Testimonial

After a storm left damage inside the home, this customer called True Roofers for an independent inspection. The claim, the crew, and the updates all ran smoothly, and now the neighbors ask who did the roof.
Read the full post

Read the transcript ▼

when you get when you get neighbors come by and ask who did your roof that looks great i mean that's just a big deal so i noticed after the last storm that we had i had damage inside the home so i reached out to tree roofers to come out and do an independent inspection for me they also are a vendor of mine at the company i work for so obviously i i trust them and their knowledge true roofers came out did an inspection let me know to reach out to my insurance company they handled everything after that we got everything rolling after that smooth experience everything's been great everybody's always on time everybody shows up you get the calls you get the updates it's just been a great process 100 i've recommended them to friends already to neighbors already when they come out and do work everything is clean everything's tidy and i just refer to everybody on the block and they already got clearly got jobs coming it's just been a good experience people show up on time they got crews here they got people from the office here you know they allow you to be involved i mean that's a big deal for at least me i mean maybe some homeowners don't want to be involved but i like to be involved and they don't have a problem [Music]