Mary Williams Outdoor Patio Testimonial. Mary Williams wanted an outdoor patio living space added to her home. True Aluminum built what she now calls her favorite place in the house.
Read the transcript ▼
a Google search led me and through screen enclosures which led me to true lumen him and I noticed that it was local and I liked supporting local businesses and they checked all the boxes they weren't afraid or challenged by any of the questions that I asked them about their business or the construction started the beginning with Garrett Garrett was one who again answered all my questions any challenges that I put up to him he he just never hesitated he had an answer if he didn't have an answer he'd get back to me anything that they said they were going to do they either accomplished it or exceeded those expectations of mine and always had me feeling comfortable I would highly recommend true aluminum and have already done so to several my neighbors and will continue to do so it's a great company I'd like to thank to aluminum for making my dreams come true no matter what you need for your outdoor living space call true aluminum [Music]
About This Video
Mary Williams wanted an outdoor patio living space added to her home. True Aluminum built what she now calls her favorite place in the house.
Read the transcript ▼
a Google search led me and through screen enclosures which led me to true lumen him and I noticed that it was local and I liked supporting local businesses and they checked all the boxes they weren't afraid or challenged by any of the questions that I asked them about their business or the construction started the beginning with Garrett Garrett was one who again answered all my questions any challenges that I put up to him he he just never hesitated he had an answer if he didn't have an answer he'd get back to me anything that they said they were going to do they either accomplished it or exceeded those expectations of mine and always had me feeling comfortable I would highly recommend true aluminum and have already done so to several my neighbors and will continue to do so it's a great company I'd like to thank to aluminum for making my dreams come true no matter what you need for your outdoor living space call true aluminum [Music]
Mary's Patio Project: Every Question Answered, Every Promise Kept
Mary found the company the way most people do now - a Google search for screen enclosures - and noticed True Aluminum was local, which mattered to her because she likes supporting local businesses. What sealed it was the vetting: they were not afraid of or challenged by any of the questions she asked about the business or the construction.
The project started with Garrett, who she says never hesitated: if he did not have an answer, he got back to her. Her summary is the line every contractor should be measured against: "Anything that they said they were going to do, they either accomplished it or exceeded those expectations." She has already recommended the company to several neighbors, and thanks the team on camera "for making my dreams come true."
The questions a good enclosure contractor answers without flinching
Mary's vetting method is the one to copy: what matters is not the polish of the answers but whether the company welcomes the questions, because evasiveness during the sale is the best predictor of evasiveness during the job. Start with these.
- Who engineers the structure, and will I see the sealed drawings?
- Who pulls the permit and schedules the inspections?
- What mesh, fastener grade, and gutter details are in this price?
- Who is actually on my property - employees, and are they insured?
- What happens if something fails a year from now - what does the warranty say in writing?
Why local matters more in Florida construction than almost anywhere
Enclosure work is permitted county by county, engineered wind zone by wind zone, and serviced for years after the build. A local contractor knows the Polk and Hillsborough permit desks, builds to the wind speeds these addresses actually carry, and is still nearby when a panel needs attention three summers later. Storm season also brings out-of-state pop-up crews every year; the company whose owner's kids go to school here has a reputation it cannot afford to leave behind.
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