Meet Joshua Phillips, Plumbing Service Technician. Meet Joshua Phillips, a plumbing service technician at True Plumbers & AC.
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Foreign [Music] Phillips I've been playing for over 15 years now I'm a third generation plumber I've done a lot of repairs and installs a lot of repipes and All Phases of Plumbing whatsoever a lot of water damage jobs restoration mitigation being able to go over and Beyond to make the customer satisfied going in places that other people are not willing to do and doing things that are not wanting to do my goal is to make them as satisfied as possible let them know that we're there to help I know it's a stressful situation for everybody and I just want to let them know that we're there to help and get the problem solved as quickly and easily as possible at a fair price with the best quality of work Trooper is the best because we have all the resources that we need to do the most efficient job out of anybody around us I have confidence when I say that and it starts from the top and works its way all the way down to the bottom to the very last employee to the owners my name is Joshua Phillips and I'm your true plumber [Music] foreign [Music]
About This Video
Meet Joshua Phillips, a plumbing service technician at True Plumbers & AC.
Read the transcript ▼
Foreign [Music] Phillips I've been playing for over 15 years now I'm a third generation plumber I've done a lot of repairs and installs a lot of repipes and All Phases of Plumbing whatsoever a lot of water damage jobs restoration mitigation being able to go over and Beyond to make the customer satisfied going in places that other people are not willing to do and doing things that are not wanting to do my goal is to make them as satisfied as possible let them know that we're there to help I know it's a stressful situation for everybody and I just want to let them know that we're there to help and get the problem solved as quickly and easily as possible at a fair price with the best quality of work Trooper is the best because we have all the resources that we need to do the most efficient job out of anybody around us I have confidence when I say that and it starts from the top and works its way all the way down to the bottom to the very last employee to the owners my name is Joshua Phillips and I'm your true plumber [Music] foreign [Music]
Meet Joshua Phillips, Third-Generation Plumber
Joshua Phillips is a third-generation plumber with over 15 years in the trade: repairs, installs, whole-home repipes, and a heavy background in water damage, restoration, and mitigation work. "Going over and beyond to make the customer satisfied, going in places other people are not willing to go," is how he describes the job.
Why plumbing plus mitigation is a powerful combination
Joshua's double background matters more than it sounds. A plumber who also knows mitigation sees a leak in two timelines at once: what failed, and what the water has been doing since. He knows to check the wall cavity below the fitting, to flag the damp insulation the fix would otherwise seal behind new drywall, and to get drying started while the plumbing repair is still underway - because the leak repair stops the source, but only the dry-out stops the damage.
Third-generation is its own credential: it means the trade's judgment calls - what lasts, what fails, what shortcuts cost later - were dinner-table conversation long before they were a job.
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