Meet David Bargeron, True Plumber. Meet David Bargeron, a licensed plumber on the True Plumbers & AC team.
Read the transcript ▼
Foreign [Music] hi I'm David I'm a plumber at true plumbers I've been Plumbing for 30 years I got invested in plumbing because a man by the name of Ron diver taught me how to present yourself talk to people and be loyal to your customer the number one key to this business is to make sure your customers are always satisfied at all times no matter what it takes no matter what time of night no matter what time of day you're always loyal if you don't want someone out here that doesn't care about their customer the customers will know when we come to their door we're going to be clean we're going to wipe our feet we're going to look presentable this is a God-fearing company they're trustworthy they respect their customer I'm David I'm your plumber [Music] foreign
About This Video
Meet David Bargeron, a licensed plumber on the True Plumbers & AC team.
Read the transcript ▼
Foreign [Music] hi I'm David I'm a plumber at true plumbers I've been Plumbing for 30 years I got invested in plumbing because a man by the name of Ron diver taught me how to present yourself talk to people and be loyal to your customer the number one key to this business is to make sure your customers are always satisfied at all times no matter what it takes no matter what time of night no matter what time of day you're always loyal if you don't want someone out here that doesn't care about their customer the customers will know when we come to their door we're going to be clean we're going to wipe our feet we're going to look presentable this is a God-fearing company they're trustworthy they respect their customer I'm David I'm your plumber [Music] foreign
Meet David Bargeron: 30 Years of Plumbing and One Rule
David Bargeron has been plumbing for 30 years. He learned more than pipework from his mentor: "A man by the name of Ron Diver taught me how to present yourself, talk to people, and be loyal to your customer." His number one rule: "Make sure your customers are always satisfied at all times, no matter what it takes, no matter what time of night or day."
How to spot a professional at your door
David says it plainly in the video: "When we come to their door we're going to be clean, we're going to wipe our feet, we're going to look presentable." That is not vanity - presentation is the visible end of a company's standards, and it correlates with the parts you cannot see. Thirty years in, here is the checklist he embodies:
- Uniformed, identifiable, and driving a marked company vehicle - you should never wonder who is in your house
- Protects the home: shoe covers, drop cloths, floor protection before tools come out
- Explains the problem in plain English and shows you the failed part, not just the invoice
- Stands behind the work after the truck leaves - the "loyal to your customer" half of David's lesson
True Plumbers & AC
Need this company?
Call True Plumbers & AC or open the company site. Scheduling and quotes live there.
More videos
Meet Alex Proferes, AC Field Service Manager
Meet Alex Proferes, the AC field service manager who keeps True cooling crews sharp across Central Florida.
Meet Kent Norris, Service Technician
Meet Kent Norris, a True Plumbers service technician based in Plant City, FL.
Meet Alex Cheek, Plumbing Technician
Meet Alex Cheek, a plumbing technician at True Plumbers & AC.