Meet Fabian Rocamora, Project Manager. Meet Fabian Rocamora, a True Roofers project manager with over five years in the industry who specializes in insurance claims and walks customers through the whole process.
Read the transcript ▼
foreign [Music] I'm a project manager here at true roofers I've been in the industry for over five years now I specialize in insurance claims so we try to work hand in hand with the insurance claims to get your roof approved when I meet with the customers I like to take their hand and show them the whole process of how it works with the insurance claims it is a little bit challenging a lot of times you have to go into the details so we start off with finding the damage first of all and letting them know what the process is obviously we have major storms such as hurricanes and big wind storms I love being able to put those roofs back on with quality materials GAF approved I love working with the community the people as well as dealing with all the employees here at true roofers because we love people my name is Fabian and I am your true roofer [Music] foreign [Music]
About This Video
Meet Fabian Rocamora, a True Roofers project manager with over five years in the industry who specializes in insurance claims and walks customers through the whole process.
Read the transcript ▼
foreign [Music] I'm a project manager here at true roofers I've been in the industry for over five years now I specialize in insurance claims so we try to work hand in hand with the insurance claims to get your roof approved when I meet with the customers I like to take their hand and show them the whole process of how it works with the insurance claims it is a little bit challenging a lot of times you have to go into the details so we start off with finding the damage first of all and letting them know what the process is obviously we have major storms such as hurricanes and big wind storms I love being able to put those roofs back on with quality materials GAF approved I love working with the community the people as well as dealing with all the employees here at true roofers because we love people my name is Fabian and I am your true roofer [Music] foreign [Music]
Meet Fabian Rocamora: The Project Manager Who Speaks Insurance
Fabian Rocamora is a project manager at True Roofers with over five years in the industry, and his specialty is the part homeowners dread most: insurance claims. His approach, in his own words, is to take the customer's hand and show them the whole process of how it works, starting with finding the damage and explaining what comes next.
The jobs he loves are the big ones: putting roofs back on after hurricanes and major wind storms with quality, GAF-approved materials. Why he stays is simpler: working with the community, the customers, and the team, "because we love people." Customers return the compliment; Fabian is thanked by name in our Google reviews.
How the insurance side of a roof job really works
Fabian works hand in hand with insurance claims, and it is worth understanding what that means, because it is a process with rules, not a magic wand.
- It starts with real damage, documented: inspection photos, dates, and a written scope of what the storm did
- You file the claim; your contractor supplies the evidence and can meet the adjuster on the roof to walk it together
- The insurer decides coverage. An honest roofer maximizes documentation, never invents damage, and tells you when a claim is not worth filing
- Once approved, the scope is the contract: the roof gets rebuilt to what was agreed, with quality materials, and the paperwork closes the loop
- Beware anyone who promises approval before an adjuster has seen anything, or offers to "cover your deductible": both are red flags Florida homeowners should run from
True Roofers
Need this company?
Call True Roofers or open the company site. Scheduling and quotes live there.
More videos
Meet Alex Proferes, AC Field Service Manager
Meet Alex Proferes, the AC field service manager who keeps True cooling crews sharp across Central Florida.
Meet Kent Norris, Service Technician
Meet Kent Norris, a True Plumbers service technician based in Plant City, FL.
Meet Alex Cheek, Plumbing Technician
Meet Alex Cheek, a plumbing technician at True Plumbers & AC.