True Roofers: Miller Testimonial. After a storm left damage inside the home, this customer called True Roofers for an independent inspection. The claim, the crew, and the updates all ran smoothly, and now the neighbors ask who did the roof.
Read the transcript ▼
when you get when you get neighbors come by and ask who did your roof that looks great i mean that's just a big deal so i noticed after the last storm that we had i had damage inside the home so i reached out to tree roofers to come out and do an independent inspection for me they also are a vendor of mine at the company i work for so obviously i i trust them and their knowledge true roofers came out did an inspection let me know to reach out to my insurance company they handled everything after that we got everything rolling after that smooth experience everything's been great everybody's always on time everybody shows up you get the calls you get the updates it's just been a great process 100 i've recommended them to friends already to neighbors already when they come out and do work everything is clean everything's tidy and i just refer to everybody on the block and they already got clearly got jobs coming it's just been a good experience people show up on time they got crews here they got people from the office here you know they allow you to be involved i mean that's a big deal for at least me i mean maybe some homeowners don't want to be involved but i like to be involved and they don't have a problem [Music]
About This Video
After a storm left damage inside the home, this customer called True Roofers for an independent inspection. The claim, the crew, and the updates all ran smoothly, and now the neighbors ask who did the roof.
Read the transcript ▼
when you get when you get neighbors come by and ask who did your roof that looks great i mean that's just a big deal so i noticed after the last storm that we had i had damage inside the home so i reached out to tree roofers to come out and do an independent inspection for me they also are a vendor of mine at the company i work for so obviously i i trust them and their knowledge true roofers came out did an inspection let me know to reach out to my insurance company they handled everything after that we got everything rolling after that smooth experience everything's been great everybody's always on time everybody shows up you get the calls you get the updates it's just been a great process 100 i've recommended them to friends already to neighbors already when they come out and do work everything is clean everything's tidy and i just refer to everybody on the block and they already got clearly got jobs coming it's just been a good experience people show up on time they got crews here they got people from the office here you know they allow you to be involved i mean that's a big deal for at least me i mean maybe some homeowners don't want to be involved but i like to be involved and they don't have a problem [Music]
The Miller Roof: From Storm Damage to the Neighbors Asking Who Did It
This customer noticed damage inside the home after a storm, and called True Roofers for an independent inspection, a company he already knew as a vendor at his own workplace. The inspection confirmed it, True told him to reach out to his insurance company, and, in his words, they handled everything after that.
What he remembers is the process: everybody always on time, crews and office people on site, calls and updates the whole way, everything clean and tidy, and a company happy to let him stay involved. The opening line is the payoff: when neighbors come by and ask who did your roof, that looks great, that is just a big deal. He has already recommended them to friends and neighbors on the block.
Why storm damage often shows up inside first
Wind damage rarely looks like a hole. It looks like a creased shingle or a broken seal strip, invisible from the ground, that lets wind-driven rain past the surface a little at a time. The water travels along the underlayment and framing and eventually surfaces as a ceiling stain rooms away from the actual breach. That is why a stain indoors after a storm deserves a professional roof inspection even when the roof "looks fine" from the driveway.
What good communication looks like during a roof job
- A named point of contact, not a different voice every call
- A schedule you were told in advance, and a call when anything moves
- Updates at the milestones: material delivery, tear-off, dry-in, final inspection, cleanup
- Photos of what you cannot safely see for yourself
- A welcome, not a sigh, when you want to watch and ask questions
True Roofers
Need this company?
Call True Roofers or open the company site. Scheduling and quotes live there.
More videos
Neal Family Water Softener Testimonial
Ashley Neal moved back to Lakeland, the well water smelled bad, and her husband called True Plumbers for a water softener. She tells the story herself, including going to high school with Issac.
True AC: Hernandez Testimonial
Ruth Hernandez came home to an 88 degree house. True AC was out first thing the next morning, and she tells the whole story: "Would I recommend True? Yes, definitely."
Testimonial: Champs Sports Bar and Grill of Lakeland
Cary Liptak, owner of Champs Sports Bar and Grill in Lakeland, describes choosing True Plumbers for his commercial plumbing work.